3.Press the spacebar until “Diagnostics” is displayed under “Extensions” at the lower right.

4.Select the letter corresponding to “Diagnostics.” “Please wait…” is then displayed in the upper left. After a short time, the system diagnostics is displayed.

5.Scroll through the diagnostics with the [spacebar] and [b] keys.

6.Under the heading “NETBIOS Cache” look for an entry with a <1D> tag. <1D> is a segment master browser.

7.Verify that this <ID> entry matches your domain name and IP subnet.

8.If no browser is found, either move a server to the subnet that the StorEdge is on, or move StorEdge to a subnet with Windows servers.

Cannot join Windows Domain.

To authenticate users from a Windows Domain, StorEdge must locate a Domain Controller, authenticate, and then add a computer account to the domain.

Users from the domain are not able to establish a connection to the StorEdge until this entire process has succeeded.

The first step towards resolving this issue is data collection. The two primary sources of data are the system log and the StorEdge NetBIOS cache. Note that this data collection must take place as soon as possible after the failed attempt to join the domain.

To check the system log, proceed as follows:

1.Access the StorEdge via Telnet.

2.Press enter at the [menu] prompt and enter the administrator password.

3.Select option “2”, Show Log.

The fourteen most recent syslog messages are displayed.

4.Look for messages related to the attempt to join the domain. The first message typically contains the words “join domain”.

5.If no messages are found, select option “1”, Show Entire Log.

6.Page through the log with the space bar, scrolling to the approximate time and date that you made the most recent attempt to join the domain.

7.Look again for the messages related to joining the domain.

2-44Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004

Page 90
Image 90
Sun Microsystems 5310 NAS manual Cannot join Windows Domain

5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.