Ultratec 200 manual Dialing 911 with 2-LINE Captel

DIALING 911 WITH 2-LINE CAPTEL

With 2-Line CapTel, calls to 911 are handled exactly the same as if you’d called from any other type of phone, plus you get captions of the call directly from the CapTel Captioning Service. Emergency services will be able to locate you and send help based on the location from which you place the call. To dial 911:

1.Pick up the handset and dial 911. Your call will be directly connected to the local emergency center for your area.

2.Make sure the light above the CAPTION CAPTION button to turn the captions On.

everything the 911 call-taker says.

button is on. If not, press the You will receive captions of

3.When 911 answers, state your emergency.

If you turn captions on in the middle of a call to 911, there will be

an initial delay between the time 911 answers and the time that captions begin as the CapTel phone connects to the Captioning Service. During that time, the 911 call-taker will be able to hear everything you say.

State your emergency. If necessary, tell the 911 call-taker you are reading captions.

NOTE: The process for calling 911 is different when using 1-Line CapTel, which automatically converts 911 calls to Voice Carry Over (VCO). Please see Dialing 911 in an Emergency on page 29 for more information about how 1-Line calls to emergency services are different than 2-Line calls.

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