IN CASE OF DIFFICULTY
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have dif- ficulty after trying these suggestions, In the US call:
VTECH Communications at
In Canada call:
VTECH Electronics at
THE PHONE DOESN’T WORK AT ALL.
•Make sure the power cord is plugged in.
•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.
•Make sure the batteries are prop- erly charged. If the Low Battery in- dicator is on, the battery needs charging. If the IN USE and PHONE indicators do not light when you press PHONE, you must charge the batteries.
•If you recently installed a new Bat- tery Pack, make sure it is installed correctly.
NO DIAL TONE.
•First check all the suggestions above.
•If you still don’t hear a dial tone, dis- connect the Base Unit from the tele- phone jack and connect a different phone. If there is no dial tone on
that phone either, the problem is in your wiring or local service. Call your local telephone company.
YOU GET NOISE, STATIC, OR AWEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.
•Place the Handset in the Base mo- mentarily to
•Check the Low Battery indicator. If it is on, place the Handset in the Base cradle for recharging the battery.
Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.
YOU GET NOISE, STATIC, OR AWEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.
•You may be out of range. Either move closer to the Base, or relo- cate the Base Unit.
•The layout of your home may be limiting the range. Try moving the Base Unit to the second or third floor, or to some other location.
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.
•Ensure that the ringer is turned on.
•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.
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