Xerox 61xx manual Resolving a processor problem

Problem solving

	Table 6-1. Resolving a processor problem
Processor power is off		The processor or the DocuSP controller may have an electrical problem. If
unexpectedly		the DocuSP controller has an electrical problem, it may shut off the power
		to the processor.
		1. Determine if the DocuSP controller power and the processor power are
		off.
		If the controller’s screen is blank and the power-indicator light is not
		blinking, the controller power is off. Refer to the System Guide.
		If the paper tray lights are out, the power to the processor is off.
		Proceed with step 2.
		2. Determine if the processor has a ground fault protector. If there is not a
		ground fault protector installed, refer to the procedure "Calling for
		assistance," in this guide.
		3. If the processor has a ground fault protector, determine whether the
		protector has shut off the power.
		If the red light is visible on the protector, proceed with step 4.
		If the red light is not visible, something other than the protector has
		shut off the power. Refer to the problem "Processor power is off
		unexpectedly, and the ground fault protector did not trip," in this
		section.
		4. Press the reset button on the processor ground fault protector.
		If the red light switches off, proceed with step 5.
		If the red light does not switch off, or immediately switches on again,
		refer to the procedure, "Calling for assistance", in this guide.
		5. Switch the white-handled circuit breakers near the protector to the on
		(up) position.
		If the power comes on, proceed with step 6.
		If the circuit breakers immediately switch off again, refer to the
		procedure, "Calling for assistance,"in this guide.
		6. Select the Reset icon on the fault frame. This should clear the fault.
		7. Clear any other faults that may be declared. Do not clear the paper
		path unless directed to do so. The system will maintain job integrity.
		8. If the power repeatedly switches off unexpectedly, refer to the
		procedure, "Calling for assistance," in this guide.
Processor power is off		Select the Reset icon on the fault frame.
unexpectedly, and the		Call for maintenance or electrical assistance within your facility in order to
ground fault protector
		determine whether power is available at the electrical panel box within your
did not trip
		facility.
		Do not clear the paper path unless directed to do so. The system will
		maintain job integrity.

6-6 DocuTech 61xx Operator Guide