The Guarantee
Qualcast guarantees this product against manufacturing defects. We will repair (or replace at our option) if a manufacturing defect occurs within the guarantee period as long as it has only been subjected to domestic use.
For the purpose of this guarantee, domestic use means any use of the product on the property belonging to the purchaser and forming part of the garden area of his/her dwelling.
The guarantee period is 5 years parts and two years labour costs from date of purchase.
To obtain a repair under this guarantee:
•Take the product to an approved service agent.
•Show your dated proof of purchase.
•Show this guarantee.
The guarantee does not apply if:
i.You cannot provide dated proof of purchase.
ii.The product has been resold by the original purchaser (this does not apply in the Republic of Ireland), or has been used under hire.
iii.The product has been modified to change the manufacturers specifications, or if non genuine replacement parts have been fitted.
iv.Any previous repair was undertaken by anyone other than an approved service agent.
v.The fault is due to maladjustment, abuse, neglect or accidental damage.
vi.The fault is due to lack of lubrication or maintenance.
vii.Damage to any part,particularly the drive or cutting mechanism has been caused by allowing the product to strike solid objects.
viii.The product develops a fault due to abnormal use.
ix.Failure is due to normal wear. The following parts are considered as wearing parts. Their life is dependant on regular servicing and they are not therefore,normally covered by the guarantee:
Blades
Bearings
Cables
The cost of routine maintenance of the product is not covered by the guarantee.
It is in your best interest to follow the Operating Instructions for your machine, as a properly cared for product should give many years of excellent service.
Should you require replacement parts, always insist on genuine Qualcast replacement parts. Any damage caused to the product through the fitting of parts not made by Qualcast is not covered by the guarantee.
Your statutory rights are not affected by this guarantee.
Environmental Information
Your product has been manufactured under an environmental management system using, when possible, the most environmentally responsible materials and processes, and with the potential for recycling at the end of its life. The packaging is also recyclable.
When the time comes to dispose of this product please consider the environment and take it to a recognised recycling facility.
(Please contact your local authority for location information).