Warranty Information

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ SE-D1 User’s Manual

SE-D1 specifications

The Escient SE-D1 is a sophisticated digital media player and streaming device that stands out in a crowded market of entertainment solutions. Combining advanced features with user-friendly design, the SE-D1 is tailored for audiophiles and media enthusiasts alike.

One of the key characteristics of the Escient SE-D1 is its exceptional audio quality. It supports high-resolution audio formats, ensuring that users can enjoy their music collection with pristine sound clarity. The device is capable of playing back 24-bit/192 kHz audio files, making it an ideal choice for those who demand the best in audio fidelity. Additionally, the SE-D1 is equipped with advanced digital-to-analog converters (DACs) that further enhance the listening experience, providing rich detail and dynamic range.

The SE-D1 offers seamless integration with various music streaming services such as Tidal, Qobuz, and Spotify, giving users access to an expansive library of content. This functionality is complemented by its user-friendly interface, which is designed for effortless navigation. Users can easily browse through their music collections, create playlists, and search for songs with minimal effort.

In terms of connectivity, the Escient SE-D1 is equipped with a multitude of options. It features HDMI outputs for video, digital outputs like optical and coaxial for audio, and analog outputs that allow for connection to traditional audio systems. The device also includes Wi-Fi and Ethernet connectivity, enabling reliable streaming without interruptions.

One of the standout features of the SE-D1 is its powerful built-in storage. Users can store an extensive library of music on the device, making it easy to access their favorite tracks without relying on external drives. Furthermore, the SE-D1 supports UPnP/DLNA protocols, allowing it to connect with other devices in the home network for easy file sharing.

For those who value aesthetics, the Escient SE-D1 boasts a sleek and modern design that can blend seamlessly into any home entertainment setup. Its compact form factor ensures it can fit in tight spaces while still delivering powerful performance.

Overall, the Escient SE-D1 is a remarkable media player that offers a wealth of features for anyone looking to elevate their audio and streaming experience. With its emphasis on sound quality, ease of use, and connectivity, it represents an excellent investment for music lovers seeking a top-tier digital media solution.