Pentair SuperMax Section Troubleshooting, Problems and Corrective Actions

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Section 6

Troubleshooting

Use the following troubleshooting information to resolve possible problems with your SuperMaxpump.

WARNING — RISK OF ELECTRICAL SHOCK OR ELECTROCUTION.

Improperly installation will create an electrical hazard which could result in death or serious injury to pool users, installers, or others due to electrical shock, and may also cause damage to property.

1.If you are not familiar with your pool filtering system and/or heater:

a.Do NOT attempt to adjust or service without consulting your dealer, or a qualified pool technician.

b.Read the entire Installation & User’s Guide before attempting to use, service or adjust the pool filtering system or heater.

Note: Turn off power to unit prior to attempting service or repair.

Problems and Corrective Actions

Problem

CorrectiveAction

 

 

FAILURE TO PUMP

 

Pump Will Not Prime — to much air

Check suction piping and valve glands on any suction gate valves.

 

Secure lid on pump strainer pot and make sure lid gasket is in place.

 

Check water level to make sure skimmer is not drawing air.

 

 

Pump Will Not Prime — not enough water

Make sure suction lines, pump strainer, and pump volute are full of water.

 

Make sure valve on suction line is working and open, (some systems do not have valves).

 

Check water level to make sure water is available through skimmer.

Pump strainer clogged

Clean pump strainer pot.

 

 

Pump strainer gasket defective

Replace gasket.

 

 

REDUCED CAPACITY and/or HEAD

 

Air pockets or leaks in suction line

Check suction piping and valve glands on any suction gate valves.

Pump Will Not Prime — to much air

Secure lid on pump strainer pot and make sure lid gasket is in place.

 

Check water level to make sure skimmer is not drawing air.

 

 

Clogged impeller

Turn off electrical power to the pump.

 

Remove the clamp that holds the volute to the seal plate.

 

Slide the motor and seal plate away from the volute.

 

Clean debris from impeller.

 

If debris cannot be removed, complete the following steps.

 

(1) Remove left hand thread anti-spin bolt and O-ring.

 

(2) Remove, clean and reinstall impeller.

 

(3) Reinstall anti-spin bolt.

 

Reinstall diffuser and quad ring.

 

Reinstall motor and seal plate into volute.

 

Reinstall clamp around seal plate and volute and tighten securely.

 

 

Pump strainer clogged

Clean suction trap.

 

 

 

 

SuperMaxPump Installation and User’s Guide

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Contents SuperMax Customer Service Web siteTable of Contents Important Safety Precautions Important Safety Precautions This page is blank SuperMax High Performance Pump Overview Section IntroductionEfficient, Quiet, Rugged, and Versatile General Features Additional FeaturesWiring Installation Electrical Requirements and WiringSection Electrical Requirements Wiring Installation, cont.’d Pump Strainer BasketSection Maintenance Cleaning the Pump Strainer BasketWinterizing Cleaning the Pump Strainer Basket, cont’dCare of Electric Motor Section Servicing Pump Disassembly, cont’d Shaft SealSection Restart Instructions Priming the PumpSection Troubleshooting Problems and Corrective ActionsSection Technical Data Illustrated PartsPump Curve PHK2RA6SuperMax 351096 Rev. B 8/14/07

SuperMax specifications

Pentair SuperMax is a well-regarded pool pump system that stands out for its advanced design and innovative technology. Engineered for superior performance and efficiency, the SuperMax series has earned its reputation as a reliable choice for pool owners seeking optimal water circulation and filtration.

One of the key features of the Pentair SuperMax is its durable construction. Built with high-quality materials, the pump is designed to withstand harsh environmental conditions, ensuring longevity and reduced maintenance needs. The SuperMax is also relatively lightweight compared to other models, making installation easier and more convenient.

The SuperMax pool pump operates at varying speeds, which provides significant energy savings compared to traditional single-speed pumps. Its ability to run at lower speeds allows for quieter operation while using less electricity, making it an eco-friendly option for pool circulation. This energy efficiency not only benefits the environment but also translates to lower utility bills for homeowners.

Incorporating advanced hydraulic technology, the SuperMax delivers high flow rates and optimal performance, ensuring your pool is clean and clear. The pump features a large, easy-to-clean strainer basket that traps debris effectively while minimizing the need for frequent maintenance. This user-friendly design adds to the convenience of owning a SuperMax pump, as you can spend more time enjoying your pool instead of worrying about its upkeep.

The Pentair SuperMax also comes equipped with a user-friendly control panel that allows pool owners to adjust the pump's settings with ease. This feature enhances usability, enabling you to customize the pump's operation based on your pool's specific needs and routines. Additionally, the pump is compatible with automation systems, allowing for seamless integration into existing pool management setups.

Overall, the Pentair SuperMax pool pump stands out for its robust features, energy efficiency, and user-friendly design. By prioritizing performance and durability, Pentair has created a product that meets the demands of both residential and commercial pool applications. Pool owners seeking a reliable and efficient pump would do well to consider the Pentair SuperMax as their go-to solution for optimal water circulation.