Current customer service contact information:
United States, Puerto Rico, and U.S. Virgin Islands:
Honda Power Equipment dealership personnel are trained professionals. They should be able to answer any question you may have. If you encounter a problem that your dealer does not solve to your satisfaction, please discuss it with the dealership's management. The Service Manager or General Manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's management, contact the Honda Power Equipment Customer Relations Office. You can write:
American Honda Motor Co., Inc. Power Equipment Division Customer Relations Office 4900 Marconi Drive Alpharetta, GA
Or telephone: (770)
When you write or call, please provide the following information:
•Model and serial numbers
•Name of the dealer who sold the Honda power equipment to you
•Name and address of the dealer who services your equipment
•Date of purchase
•Your name, address, and telephone number
•A detailed description of the problem