Aqua Products CC-350, CC-550 owner manual Troubleshooting, Problem Possible Causes What to do

Page 20

T R O U B L E S H O O T I N G

Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

System is turned off.

Turn Control Knob to the desired setting.

 

Control Knob is set too low in

 

 

relation to chlorination demand

Turn Control Knob higher (clockwise) and/or

 

(e.g. higher number of bathers,

increase pump operation time.

 

warmer weather, increased debris

 

 

in pool).

 

1. Chlorine

Low Salinity

Check the salinity level.

(See “Salinity Indicator” section).

Level Low

 

Pump operation time too short

Run pump at least 8 hours per day (1.5

 

 

turnovers of all the pool water).

 

 

 

 

Check water chemistry; stabilizer should be

 

Low Stabilizer (Cyanuric Acid)

between 40-80 ppm. If low, add stabilizer (See

 

 

“Understanding the Chemistry”).

 

Chemical Imbalance

Check other chemistry and balance

 

chemicals. (See “Understanding the Chemistry”).

 

 

2. Green Pool

Chlorine level too low.

See “Chlorine Level Low” above.

 

 

 

 

System is turned off.

Turn Control Knob clockwise to the desired

 

setting.

 

 

 

 

Check main fuse on bottom of Control Box

 

 

and replace if necessary with a 6.3 Amp 250VAC

3. On/Off Light

Main fuse blew.

6x32mm Slow Blow fuse. One extra fuse is

is OFF: No

 

supplied on the bottom-side of the Control Box

power

 

cover.

 

Breaker jumped

Check the breaker leading to the pool control.

 

Power wires cut,

Check for correct wiring.

 

disconnected, or incorrectly wired.

 

 

 

Other malfunction in Control

Contact warranty hotline.

 

Box.

 

 

4. On/Off Light

System is on. This is

 

is Solid Green

normal.

 

5. Red Flow

This is normal.

 

Light is Off

 

 

 

6. Flow Light is

This is normal at initial start-

Wait a few minutes for air to clear. If

Turning On

continuous, see troubleshooting section “Flow

up or if air bubbles are in pipes.

and Off

Light is Solid Red” below.

 

 

 

This is normal for a few minutes at initial

 

Insufficient water flow from

startup or if air is in the lines.

 

pump to Flow Sensor and Cell.

Clean filters and strainers.

 

 

Check for closed valves, faulty pump, etc.

 

Obstruction or scale

Clean Cell according to instruction

7. Flow Light is

buildup in Cell.

manual. (See “Maintenance” section)

Flow Sensor was not

Turn Flow Sensor so arrow faces

Solid Red

installed in the correct

direction of water flow.

 

direction.

 

 

 

Flow Sensor is not fully

Fully thread the Flow Sensor into the T

 

threaded into the “T”

connector being careful not to damage the

 

connector.

wires or sensors.

 

Cut wires or insufficient

Check the connection to ensure proper

 

wire connections.

wire contact.

 

 

Turn Control Knob higher (clockwise).

8. Power Meter

Control Knob set too low

If the red light above the Power Meter

illuminates or if the lights go up and down,

lights do not reach

 

 

see Troubleshooting Section “Salinity High” below.

100%

 

Dirty Cell, Loose Connection,

See Troubleshooting Section “Salinity Low”

 

 

or Salinity Low.

below.

20

Page 19 Page 21
Image 20
Page 19 Page 21
Contents Please Note B L E O F C O N T E N T S OperationL C O M E Read and Follow ALL InstructionsSafety Measures Additional Materials RequiredInstall t h e C e l l Install t h e F l o w S e n s o rFlow sensor connectors Cell connectors Bonding Power Cord U n t t h e C o n t r o l B oPage Page R i n g t h e C e l l R i n g t h e F l o w S e n s o rA R T U P Do Not UseGallons Liters L I N I T Y D E M a N D T a B L EL b s E R a T I N G I N S T R U C T I O N S Background Basic OperationN T R O L S Page I N T E N a N C E Cleaning With Optional Cleaning CapCell Maintenance Cleaning Without Optional Cleaning Cap OptionalD E R S T a N D I N G T H E C H E M I S T R Y SaltPage T U R a T I O N I N D E 12.2Troubleshooting Problem Possible Causes What to doCheck the Cell to ensure the blades are Not responding Ten 10 Year Limited Warranty BOX SYKESVILLE, MD

CC-550, CC-350 specifications

Aqua Products has established a remarkable reputation in the pool cleaning industry, and their latest models, the CC-350 and CC-550, embody the ideal combination of innovation and user-friendly design. Both these robotic pool cleaners are engineered to make pool maintenance simpler and more efficient, catering to different pool types and sizes.

One of the standout features of the Aqua Products CC-350 is its ability to clean pools up to 30 feet in length, making it a great solution for small to medium-sized residential pools. It utilizes a sophisticated scrubbing system, which includes robust brushes that can easily tackle stubborn dirt, algae, and debris. Additionally, the CC-350 is equipped with advanced filtration technology. The two-media filtration system ensures that both large and small particles are captured effectively, promoting cleaner and clearer water.

On the other hand, the Aqua Products CC-550 elevates the cleaning experience by accommodating pools up to 50 feet in length. This model is perfect for larger residential pools or small commercial settings. Similar to the CC-350, the CC-550 features enhanced scrubbing capabilities, but it goes a step further with its superior navigation technology. It employs a proprietary onboard computer, which optimizes cleaning patterns for enhanced efficiency, ensuring thorough coverage of every part of the pool.

Both models come with an intuitive control system, allowing users to choose from various cleaning cycles tailored to the specific needs of their pool. The programmable timer enables users to set cleaning schedules, resulting in a hassle-free experience. Another notable characteristic is the lightweight and compact design of these robotic cleaners, making them easy to transport and store when not in use.

Energy efficiency is a significant aspect of Aqua Products' design philosophy. The CC-350 and CC-550 operate with low energy consumption, allowing pool owners to enjoy a sparkling clean pool without incurring high energy costs.

Durability is also a priority for Aqua Products, and these models are built with high-quality materials that can withstand the rigors of regular use. Combined with a convenient swivel cable to prevent tangling, both cleaners can operate smoothly throughout their cleaning cycles.

In summary, the Aqua Products CC-350 and CC-550 are standout options for pool owners looking to simplify their maintenance routine while ensuring efficient and effective cleaning. With their advanced features, user-friendly operation, and energy-efficient designs, these robotic pool cleaners make an excellent investment in pool care.
Top Page Image Contents