Philips HTL5120 user manual Troubleshooting, Buttons on the SoundBar do not work

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7 Troubleshooting

Warning

•• Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, get support at www. philips.com/support.

Main unit

The buttons on the SoundBar do not work.

Disconnect the SoundBar from the power supply for a few minutes, then reconnect.

Sound

No sound from SoundBar speakers.

Connect the audio cable from your SoundBar to your TV or other devices. However, you do not need a separate audio connection when:

the SoundBar and TV are connected through HDMI ARC connection, or

a device is connected to the HDMI IN connector on your SoundBar.

Reset your SoundBar to its factory settings (see 'Apply factory settings' on page 12).

On the remote control, select the correct audio input.

Make sure that the SoundBar is not muted.

Distorted sound or echo.

If you play audio from the TV through the SoundBar, make sure that the TV is muted.

Audio and video are not synchronized.

Press AUDIO SYNC +/- to synchronize the audio with the video.

Bluetooth

A device cannot connect with the SoundBar.

The device does not support the compatible profiles required for the SoundBar.

You have not enabled the Bluetooth function of the device. See the user manual of the device on how to enable the function.

The device is not correctly connected. Connect the device correctly. (see 'Play audio through Bluetooth' on page 11)

The SoundBar is already connected with another Bluetooth device. Disconnect the connected device, then try again.

Quality of audio play from a connected Bluetooth device is poor.

The Bluetooth reception is poor. Move the device closer to the SoundBar, or remove any obstacle between the device and the SoundBar.

The connected Bluetooth device connects and disconnects constantly.

The Bluetooth reception is poor. Move the device closer to the SoundBar, or remove any obstacle between the device and the SoundBar.

Turn off Wi-Fi function on the Bluetooth device to avoid interference.

For some Bluetooth, the Bluetooth connection can be deactivated automatically to save power.This does not indicate any malfunction of the SoundBar.

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Contents USA, Inc For product support, visitPage Contents Important safety instructions Care for your product Use only microfiber cloth to clean the productCare of the environment Apparatus shall not be exposed to dripping or splashingHelp and support This section includes an overview of the remote control Remote controlYour SoundBar Main unitSwitch your source to the Hdmi in 1 connection Standby-On Switch the SoundBar on or to standbySwitch your source to the Hdmi in 2 connection Switch your audio source to the optical connectionBottom connectors ConnectorsRear connectors Connect to TV Connect digital devices ConnectThrough Hdmi Connect to TV through Hdmi ARCOption 1 Connect audio through a digital optical cable Connect audio from TV and other devicesOption 2 Connect audio through a digital coaxial cable Option 3 Connect audio through analog audio cablesAuto volume Adjust the volumeVolume indicator Choose your soundNight mode Play audio through BluetoothMP3 player Press Music iLINKAuto standby Apply factory settingsScrew length/diameter Wall mountRemote control batteries BluetoothAmplifier AudioSound TroubleshootingButtons on the SoundBar do not work No sound from SoundBar speakersTrademarks Other U.S. and worldwide patents issuedThis section contains the legal and trademark notices This device may not cause harmful interference,Page ONE 1 Year Limited Warranty USA, Inc PO Box 2248 Alpharetta, GA

HTL5120 specifications

The Philips HTL5120 is a compact soundbar designed to enhance your audio experience when watching movies, playing video games, or enjoying music. With its sleek design and powerful features, this soundbar offers impressive sound quality in a user-friendly package.

One of the standout features of the HTL5120 is its robust audio performance. The soundbar is equipped with a total output of 300 watts, providing a rich and immersive sound experience. This is achieved through its two 3-inch woofers and two 1-inch tweeters, which work together to deliver a balanced sound profile across various frequencies. Whether you’re listening to dialogue in a movie or the booming sounds of a game, the HTL5120 ensures clarity and depth.

The HTL5120 also employs various advanced audio technologies to further enhance sound quality. It features Dolby Digital technology, which creates a surround sound experience by simulating multi-channel audio. This enhancement allows users to feel part of the action, as sounds move around them in a realistic manner. The soundbar also includes a built-in subwoofer that adds extra bass depth, making music and action scenes feel more impactful.

Connectivity is another strong point of the HTL5120. It offers multiple input options, including HDMI ARC, optical, and auxiliary inputs, allowing it to easily connect to a range of devices, from smart TVs to smartphones. The HDMI ARC feature simplifies the connection process, enabling users to control both the TV and soundbar with a single remote. Additionally, Bluetooth compatibility allows for wireless streaming from smart devices, making it convenient to play music or podcasts without the hassle of cables.

Design-wise, the Philips HTL5120 is both stylish and practical. Its slim profile means it can fit neatly in front of most TVs or be wall-mounted. The minimalist aesthetic with a black finish allows it to blend seamlessly with any home decor.

In summary, the Philips HTL5120 soundbar stands out due to its impressive sound performance, advanced audio technologies, versatile connectivity options, and sleek design. Whether you’re upgrading your home theater system or simply looking for better sound quality, the HTL5120 offers a powerful solution that enhances your overall audio experience.