Additional information | 12 |
Symptom | Remedy |
When playing Dolby Digital or | • Check that the player is connected using a digital connection. |
DTS sources, the receiver’s | • Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29). |
format indicators do not light. | • Check that the player isn’t set up so that Dolby Digital and DTS sources are converted to PCM. |
| • Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is selected. |
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When playing certain discs, none | • The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on what audio |
of the receiver’s format | tracks are recorded on the disc. |
indicators light. |
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When playing a disc, the | • Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29). |
2 PL II or Neo:6 indicator lights | • If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is not a |
on the receiver. | malfunction. Check the disc packaging for details about the audio tracks available. |
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During playback of a Surround | • The source may be Dolby Surround EX / DTS ES software, but it has no flag to indicate it is 6.1 |
EX or DTS ES source on the SBch | compatible. Set to SBch ON (see Using surround back channel processing on page 29) then switch to the |
AUTO setting, the EX and ES | THX Surround EX or Standard EX listening mode (see Listening in surround sound on page 26). |
indicators don’t light, or the |
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signal is not properly processed. |
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During playback of | • This will occur when playing |
the display shows PCM. |
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Remote control
Symptom | Remedy |
Cannot be remote controlled. | • Try replacing the batteries in the remote control (see Loading the batteries on page 7). |
| • Be sure to operate within 23 feet and a 30º angle of the remote sensor on the front panel (see Operating |
| range of remote control unit on page 22). |
| • Check that there are no obstacles between the receiver and the remote control. |
| • Make sure that there is no fluorescent or other strong light shining on to the remote sensor. |
| • Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this unit’s |
| sensor on page 70). |
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Other components can't be | • If the battery ran down, the preset codes may have been cleared. |
operated with the system remote. | • The preset code may be incorrect. Redo the procedure for entering preset codes. |
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The SR cable is connected, but | • Reinsert the SR cable, making sure it’s connected to the right jack (see Using this receiver with a Pioneer |
the connected components can’t | plasma display on page 55). |
be operated with the remote. | • Make sure that there is an analog connection between the units. This is necessary for the SR feature to |
| work. |
| • Check that the other component is made by Pioneer. The SR feature only works with Pioneer equipment. |
| • Check that the IR receiver setting in |
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HDMI
Symptom | Remedy |
The HDMI indicator blinks | • Check all the points below. |
continuously. |
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No picture or sound. | • This receiver is |
| compatible. If they are not, please connect them using the component, |
| • Depending on the connected source component, it’s possible that it will not work with this receiver (even |
| if it is |
| between source and receiver. |
| • If the problem still persists when connecting your HDMI component directly to your monitor, please |
| consult the component or monitor manual or contact the manufacturer for support. |
| • To see the |
| or |
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No sound, or sound suddenly | • Check that the HDMI AV setting is set to AMP/THROUGH. |
ceases. | • If the component is a DVI device, use a separate connection for the audio. |
| • Check the audio output settings of the source component. |
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Noisy or distorted picture. | • If the problem still persists when connecting your HDMI component directly to your monitor, please |
| consult the component or monitor manual or contact the manufacturer for support. |
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