Carson Optical RP-400 Specifications, Customer Service, Warranty Information, Warranty Procedure

Specifications:

Optical Design:	Refractor
Aperture:	90mm (3.54”)
Focal Length:	1000mm (39.37”)
Focal Ratio:	11.11
Optical Coatings:	Fully Coated
Finder Scope:	6x30mm
Eyepiece 1:	Plossl 20mm
Magnification 1:	50x
Eyepiece 2:	Plossl 10mm
Magnification 2:	100x
Mount:	Equatorial
Weight:	21.2 lbs.

Warnings:

•Never use this telescope (or its viewfinder) to look directly at or near the sun. Viewing the sun can cause instant and irreversible eye damage.

•Always supervise children when using this telescope.

•Do not leave telescope unattended at any time. Untrained adults or children may not be familiar with the correcting operating procedure.

•Do not point the telescope at the sun even when you are not looking through it. This will cause internal damage to the telescope.

•Handle this telescope with care. Rough handling might knock the internal optical components out of alignment.

Customer Service:

We will be happy to help you with any problems you may experience while using your telescope. Please call our toll-free customer service line at 1-800-967-8427.

Warranty Information:

This Carson product is warranted to be free from defects in material and workmanship for a period of one year from date of purchase. During this period Carson will, at its option and without charge, either repair any part or assembly of parts found to be defective in material or workmanship, or replace this Carson product with a Carson product of comparable value and condition, subject to the limitations and exclusions noted herein.

This warranty extends to the original purchaser only and is not assignable or transferable. It shall not apply to any product that has been subject to mis- use, abuse, negligence or accident, or to any defects or damage directly or indirectly caused by the use of unauthorized replacement parts and/or service performed by unauthorized personnel.

This warranty gives you specific legal rights, and you may also have other rights which could vary from state to state. Some states do not allow limitations on the life of an implied warranty and/or do not allow excluding or limiting incidental or consequential damages. If so, the above limitations or exclusions may not apply to you.

Warranty Procedure:

Provide proof of purchase. A receipt or other dated proof of purchase must be included with merchandise being returned for a warranty claim to be processed.

Call or write for authorization. Before returning any product for a warranty claim, a Return Authorization (RA) number must be obtained.

No merchandise will be accepted without an RA, and failure to obtain an RA will prevent or delay processing of the warranty claim. To obtain an RA call 631-963-5000, or write to Carson Warranty Service, 35 Gilpin Ave, Hauppauge NY 11788 with a description of the problem. Include your name, address and telephone number.

Package the return carefully. Shippers will not reimburse for damages due to insufficient packaging, even if the merchandise is insured. Print the RA number prominently on the top of the package.

Prepay shipping. Insure the package. Send it to Carson Warranty Service, 35 Gilpin Ave., Hauppauge NY 11788. Merchandise must be shipped prepaid. Carson will not accept merchandise C.O.D.

18 19