Blackberry PRD-38548-003 Troubleshooting BlackBerry Bridge, Issue Possible cause or solution

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User Guide

BlackBerry Bridge

Multiselect email	At the bottom of your inbox, tap	. Select the checkbox beside each email you
	want to select. Tap an icon at the bottom of your inbox to perform an action, such
	as marking your email as opened or filing your email.

View a single calendar	At the bottom of the screen, tap	.

Start a group chat	In your BlackBerry® ID Messenger contact list, tap one of the people you want to
	add to the chat. At the bottom of your contact list, tap		. Tap the other people
	you want to include.

View or edit your profile or display your	Tap your name or your profile picture.
barcode

Troubleshooting: BlackBerry Bridge

Issue	Possible cause or solution

I can't pair my BlackBerry® PlayBook™ tablet with my BlackBerry smartphone

Verify that the BlackBerry® Bridge™ app is installed on your smartphone. You can download the application from the BlackBerry App World™ storefront.

Verify that the Bluetooth® connection on your smartphone is turned on and that your smartphone is within range.

I can't reconnect to my BlackBerry	Verify that the Bluetooth connection on your smartphone is turned on and that
smartphone	your smartphone is within range.
	The BlackBerry Bridge app on your smartphone might not be set to automatically
	connect to your tablet. Try opening BlackBerry Bridge and connecting manually.
	Your smartphone might already be connected to another tablet. In the BlackBerry
	Bridge app on your smartphone, disconnect the other tablet and then try
	connecting again.

I can't find a draft message I saved	When you save a draft message, the message appears in your message inbox with
	a draft icon. If you have multiple email addresses, look for the draft message in the
	inbox of the address you are sending the message from. If you received a lot of
	email since you saved the draft, it might appear far down in the inbox.

I can't find a memo I'm searching for	You can search only the titles of memos, not the contents.

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Contents BlackBerry PlayBook Tablet SWDT1526983-1526983-0615010201-001 Contents Voice notes Sheet to Go Creating and editing spreadsheets Legal notice Getting started Getting to know your BlackBerry PlayBook tabletUser Guide Using the touch screen Watch the videoSwipe PinchGestures to use with your BlackBerry PlayBook DragSwipe up from the bottom frame onto the screen Switch between appsShow the home screen and minimize apps Show the menuClose an app Switch between views on the home screenShow the status bar Swipe left or right in the lower part of the home screenWake up your tablet Security Password ChangePersonalizing your tablet Show the keyboardGeneral . Status bar icons and indicatorsView your notifications Application Behavior drop-down list, select ShowcaseSwitch to a new tablet Click Device Switch devicesBlackBerry Bridge About BlackBerry BridgeConnect your tablet and smartphone using BlackBerry Bridge Tips for using BlackBerry BridgeTroubleshooting BlackBerry Bridge Issue Possible cause or solutionPictures Viewing your picturesWallpaper Playing videos Play a video using HdmiVideos Videos and complete the instructions on the screenMusic Playing your musicCreating playlists and organizing your music Add playlists from your computer to your tablet That you created using a music library such as WindowsRemove Media Player or iTunesMusic Store Buy and download musicPodcasts Clear the Allow explicit content checkboxChange the When new episodes arrive, keep field Downloading and subscribing to podcastsTaking pictures Tap Camera Change the camera scene mode and settingsCamera Recording videosStarting Audio and Video Chats Video chatAbout video chats Tap Accept or Voice OnlyAdd, change, or delete a contact View chat historyWi-Fi networks during a call Turn on the Do Not Disturb featureTroubleshooting Video chat Wireless access pointVoice notes Recording voice notesTap Delete BlackBerry App World Download apps with BlackBerry App WorldScreen Away from the options panel Setting the clockClock Delete a clockSecurity Set a passwordTap Security Password Managing VPN profilesTap Security Certificates Import Bookmarking webpages BrowserBrowsing the web Tap Add to BookmarksTroubleshooting Browser Change browser optionsBattery and power Turning off your tablet and using standby modeExtending your battery life Wi-Fi Use WPS Enter PIN into Router Start . On Wi-FiWi-Fi Use WPS Press WPS Button on Router . On ConnectionsOption Description To your administrator Allow inter-access point handoverConnected when you move from one access point to another AdministratorDiscoverable. Set the Discoverable switch to On Bluetooth technologyStatus bar, tap Wi-Fi. In the lower-left corner, tap Tap Add New Device SearchProfile Description Enabled device to access its Internet connectionDevice Listen Dial-up Networking DUNKeyboard and typing Typing with the touch screen keyboardKeyboard Contacting your friends FacebookNavigating Facebook for BlackBerry PlayBook tablets Posting and tagging photos and videosAdding friends and pages LikeSend a friend request Tap Word To Go icons Word to GoCreating and editing documents Tap New DocumentTap Browse Sheet to GoCreating and editing spreadsheets FontLegal notice BlackBerry PlayBook tablet model number RDJ21WW User Guide