ViewSonic VS13783 warranty Troubleshooting

Troubleshooting

If your projector does not seem to be functioning properly, check the items below before you contact an authorized service center.

Symptom	Check Point
The projector can not be	•	Ensure the battery is fully charged or the AC power adapter
turned on.		is in use.
	•	Use the projector in a darker environment.
The projected image is	•	Increase the brightness by using the AC power adapter.
too dark.	•	Project the image on a flat, white surface.
	•	Decrease the size of projected image.
	•	Adjust the focus. Please refer to “Adjusting the Focus”
The projected image is dim.		section.
	•	Check if the lens is dirty.

•Replace with an image of higher resolution.

•Ensure the image format is compatible.

The image is not played. • Replace with another file or memory card.

•Convert the file with the attached AMC software.

•Ensure the connected device is equipped with AV-out function.

No image is projected when	• Check if the AV Cable is connected, and the projector is
an AV device is connected.
		switched to AV-in function.
	• Check if the AV Cable is plugged correctly.
	•	Check if the USB Cable is plugged correctly.
No image is projected when •		Make sure the PC has been switched to projector display.
a computer is connected.	•	Ensure the display resolution of PC screen is 640x480 or
		800x600.
	As the high-luminance LED equipped in the projector will generate
The surface temperature of	heat in long-time use, the projector case will help to dissipate heat
	so that its surface temperature will ascend. This will not affect
projector ascended.
	the performance of projector. Please operate the projector in a
	ventilated environment indoor as far as possible.

ViewSonic 25 DVP5