ViewSonic VS12618 Troubleshooting, Start-up problems, Image problems, Remote control problems

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Troubleshooting

Refer to the symptoms and measures listed below before sending the projector forrepairs. If the problem persists, contact your local reseller or service center. Please refer to "LED Indicator Messages" as well.

Start-up problems

If no lights turn on:

„Be sure that the power cord is securely connected to the projector and the other end is plugged into an outlet with power.

„Press the power button again.

„Unplug the power cord and wait for a short while, then plug it in and press the power button again.

Image problems

If the searching source is displayed:

„Press the SOURCE button on the control panel or the Source button on the remote control one or more times to select another active input source.

„Be sure the external source is turned on and connected.

„For a computer connection, ensure your notebook computer’s external video port is

turned on. Refer to the computer manual. If the image is out of focus:

„Be sure the lens cover is removed.

„While displaying the on-screen menu, adjust the focus ring. (The image size should not change; if it does, you are adjusting the zoom, not the focus.)

„Check the projection lens to see if it needs cleaning.

If the image is flickering or unstable for a computer connection:

„Press the Resync button on the remote control.

„Press the MENU button, go to Computer Image and adjust Frequency or

Tracking.

Remote control problems

If the remote control does not operate:

„Be sure nothing is blocking the remote control receiver on the front of the projector. Use the remote control within the effective range.

„Aim the remote control at the screen or at the front or back of the projector.

„Move the remote control so it is more directly in front of or behind the projector and not as far to the side.

EN-31

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Contents ViewSonic Copyright Information Contents Compliance Information EN-1Important Safety Instructions EN-2Declaration of RoHS Compliance EN-3EN-4 Introduction Projector FeaturesEN-5 Package Contents Front View Projector OverviewEN-7 Bottom View Rear ViewEN-8 Button Function Using the ProductControl Panel EN-9RS-232 Connection PortsEN-10 12V OUTRemote Control EN-11EN-12 Replacing the BatteryFor battery change For the first time useRemote Control Operation EN-13Connecting the Projector InstallationEN-14 Powering Off the Projector Powering On/Off the ProjectorPowering On the Projector EN-15Adjusting the Projector Zoom and Focus Adjusting the ProjectorAdjusting the Projector Height EN-16Screen Screen size Wide Adjusting Projection Image SizeEN-17 DiagonalMenu Operation EN-18EN-19 Picture Computer / Video Mode How to operateEN-20 Sound Computer / Video Mode Computer Image Computer ModeVideo Image Video Mode Setting Computer / Video ModeOption Computer / Video Mode EN-22System Info Computer / Video Mode Language Computer / Video ModeFactory Default Computer / Video Mode EN-23Cleaning the Projector Housing MaintenanceCleaning the Lens EN-24Replacing the Lamp EN-25EN-26 Specifications EN-27Appendix LED Indicator MessagesEN-28 Computer Compatibility Resolution Sync KHz Sync HzCompatibility Modes EN-29Video Signal Horizontal Frequency kHz Vertical Frequency HzEN-30 Image problems TroubleshootingStart-up problems Remote control problemsHeader Command Response Type RS-232 Command and ConfigurationEN-32 Data Code Description IR Control CodeEN-33 EN-34 IR Control CodeKey Format Byte1 Byte2 Byte3 Byte4 Customer Support Limited One 1 year Heavy Usage Warranty What the warranty coversLimited Three 3 year General Warranty Who the warranty protectsExclusion of damages How to get serviceLimitation of implied warranties Effect of state lawMexico Limited Warranty Número Gratis DE Asistencia Técnica Para Todo México