ViewSonic VS12476 warranty Customer Support

Page 54

Customer Support

For technical support or product service, see the table below or contact your reseller. Note : You will need the product serial number.

Country/Region

Web Site

T=Telephone

E-mail

F=Fax

 

 

 

 

 

 

 

Australia/New Zealand

www.viewsonic.com.au

AUS=1800 880 818

service@au.viewsonic.com

NZ=0800 008 822

 

 

 

 

 

 

 

 

 

T (Toll-Free)= 1-866-463-4775

 

Canada

www.viewsonic.com

T (Toll)= 1-424-233-2533

service.ca@viewsonic.com

 

 

F= 1-909-468-1202

 

Europe

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/Support/Calldesk.htm

 

 

 

 

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

service@hk.viewsonic.com

 

 

 

 

India

www.in.viewsonic.com

T= 1800 11 9999

service@in.viewsonic.com

 

 

 

 

Ireland (Eire)

www.viewsoniceurope.com/uk/

www.viewsoniceurope.com/uk/sup-

service_ie@viewsoniceurope.com

port/call-desk/

 

 

 

Korea

www.kr.viewsonic.com

T= 080 333 2131

service@kr.viewsonic.com

 

 

 

 

Latin America (Argentina)

www.viewsonic.com/la/

T= 0800 666 0194

soporte@viewsonic.com

 

 

 

 

Latin America (Chile)

www.viewsonic.com/la/

T= 800 440 303

soporte@viewsonic.com

 

 

 

 

Latin America (Columbia)

www.viewsonic.com/la/

T= 01 800 915 6588

soporte@viewsonic.com

 

 

 

 

Latin America (Mexico)

www.viewsonic.com/la/

T= 001 800 514 6518

soporte@viewsonic.com

 

 

 

 

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS

 

Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16

 

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

 

Latin America (Peru)

www.viewsonic.com/la/

T= 0800 53458

soporte@viewsonic.com

 

 

 

 

Macau

www.hk.viewsonic.com

T= 853 2870 0303

service@hk.viewsonic.com

 

 

 

 

Middle East

ap.viewsonic.com/me/

Contact your reseller

service@ap.viewsonic.com

 

 

 

 

 

 

T= 1-800-688-6688 (English)

service.us@viewsonic.com

Puerto Rico & Virgin Islands

www.viewsonic.com

T= 1-866-379-1304 (Spanish)

soporte@viewsonic.com

 

 

F= 1-909-468-1202

 

 

 

 

 

 

 

Singapore/Malaysia/Thailand

www.viewsonic.com.sg

T= 65 6461 6044

service@sg.viewsonic.com

 

 

 

 

South Africa

ap.viewsonic.com/za/

Contact your reseller

service@ap.viewsonic.com

 

 

 

 

United Kingdom

www.viewsoniceurope.com/uk/

www.viewsoniceurope.com/uk/sup-

service_gb@viewsoniceurope.com

port/call-desk/

 

 

 

 

 

 

 

 

 

T (Toll-Free)= 1-800-688-6688

 

United States

www.viewsonic.com

T (Toll)= 1-424-233-2530

service.us@viewsonic.com

 

 

F= 1-909-468-1202

 

Image 54
Contents ViewSonic Compliance Information EN-iImportant Safety Instructions EN-iiDeclaration of RoHS Compliance EN-1Serial Number Purchase Date EN-2PJD6531wUGENG Rev a EN-3 Contents Projector Features IntroductionEN-5 Package Contents Projector Overview Front ViewEN-7 Rear View Bottom ViewEN-8 Button Function Using the ProductControl Panel EN-9RS-232 Connection PortsEN-10 11 12V OUTRemote Control EN-11Installing the Batteries EN-12Remote Control Operation EN-13Installation Connecting the ProjectorEN-14 Powering Off the Projector Powering On/Off the ProjectorPowering On the Projector EN-15Adjusting the Projector Zoom and Focus Adjusting the ProjectorAdjusting the Projector Height EN-1616 10 Screen Screen size Adjusting Projection Image SizeEN-17 DiagonalMenu Operation EN-18EN-19 How to operate Picture Computer / Video ModeEN-20 Sound Computer / Video Mode Computer Image Computer ModeVideo Image Video Mode Setting Computer / Video ModeOption Computer / Video Mode EN-22Network Config Computer / Video Mode EN-23Language Computer / Video Mode Factory Default Computer / Video ModeEN-24 Preparation Auto IP address setting Dhcp YesNetwork Control There are two ways to connect to the network controlUser name Password EN-26Manual IP address setting Dhcp No EN-27EN-28 Select Intel Protocol TCP/IP and click Properties„ Click Use the following IP address EN-29 Control the projector via a web browser EN-30Description Administrator EN-31Remark EN-32Status DescriptionBasic EN-33Control PictureComputer Image SettingEN-34 OptionNetwork Setting EN-35Network Alert Email SettingEN-36 Alert ConditionEN-37 ScheduleTips for solving web page problems EN-38EN-39 Cleaning the Projector Housing MaintenanceCleaning the Lens EN-40Replacing the Lamp EN-41EN-42 Specifications EN-43LED Indicator Messages AppendixEN-44 EN-45 Compatibility ModesComputer Sync HzSignal Horizontal Frequency kHz Vertical Frequency Hz VideoEN-46 Image problems TroubleshootingStart-up problems Remote control problemsRS-232 Command and Configuration Header Command ResponseEN-48 Wire List EN-49Sub 9 pin IR Control Code EN-50Key Format Byte1 Byte2 Byte3 Byte4 Customer Support Limited One 1 year Heavy Usage Warranty What the warranty coversLimited Three 3 year General Warranty Who the warranty protectsExclusion of damages How to get serviceLimitation of implied warranties Effect of state lawMexico Limited Warranty Número Gratis DE Asistencia Técnica Para Todo México