Intel S5400SF manual Adapter / Peripheral Compatibility and Stress Testing

Introduction Intel® Server Board S5400SF

•Intel will not provide support for issues related to the use of add-in adapters or peripherals installed in a server system with an operating system that received only basic installation testing.

•Support is defined as helping a customer to root cause an issue and determining an acceptable resolution to the problem. The resolution may include, but is not limited to, on-board controller driver updates, engaging the vendor, BIOS changes, firmware changes, or determining an acceptable workaround for the issue with the customer.

1.1.2Adapter / Peripheral Compatibility and Stress Testing

Adapter / peripheral compatibility and stress testing is performed only on the most current release of a supported operating system at the time of a given validation run. The adapter / peripheral compatibility and stress testing process consists of three areas: base platform, adapter compatibility, and stress.

Base Platform: Each base platform will successfully install a given operating system, successfully run a disk stress test, and successfully run a network stress test.

Adapter Compatibility: Adapter compatibility validation (CV) testing uses test suites to gain an accurate view of how the server performs with a wide variety of adapters under the primary supported operating systems. These tests are designed to check hardware compatibility between the cards and the server platform and include functional testing only. CV testing does not include heavy stressing of the systems or the cards.

Stress Testing: This test sequence uses configurations with add-in adapters installed in all available slots (depending on the chassis used) and run for a minimum of 72-hours without errors. Each configuration passes an installation test, a network/disk stress test, and a tape backup test. Any fatal errors that occur require a complete test restart.

1.1.2.1Support Commitment for Adapter / Peripheral Compatibility and Stress Testing

Intel is committed to providing the following level of customer support for operating systems that receive adapter / peripheral compatibility and stress testing:

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Intel will provide support to customers who experience operating system issues when installing or using the server board whether or not the adapters and peripherals listed in this document have been tested with that specific operating system.

Support is defined as helping a customer to root cause an issue and determining an acceptable resolution to the problem. The resolution may include, but is not limited to, on-board controller driver updates, engaging the vendor, BIOS changes, firmware changes, or determining an acceptable workaround for the issue with the customer.

Intel will provide tested operating system drivers for each on-board video, network, and storage controller.

Intel will enable vendors to provide driver support for add-in adapters using these operating systems.

Intel will complete selected certification steps to ensure customers do not experience problems; however, obtaining the certification is the responsibility of the individual customer.

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