ViewSonic VPC100 manual Cannot play a DVD-ROM, My speakers have no sound

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Troubleshooting

I cannot play a DVD-ROM

If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you are trying to play is incompatible with the DVD-ROM drive in your All-in-One PC. The region code is listed on the disc’s packaging.

If you hear audio but cannot see video, your computer’s video resolution may be set too high. For best results, change the display settings, click Start > Control Panel > Settings.

If you see video but cannot hear audio, check all of the following: Make sure your DVD player’s mute setting is off. Check the master volume setting in the audio Mixer.

Check that the drivers are installed properly, click Start > Control Panel > System > Device Manager.

A dirty or damaged disc may cause the computer to “hang” while it tries to read the disc. If necessary, reboot the computer, remove the disc, and then check that it is not dirty or damaged.

My speakers have no sound

Check the master volume setting in the audio Mixer.

If you are using an application that has its own volume control, check that the volume is turned up.

If you have connected an audio cable to the Headphone connector, disconnect the cable.

My internet connection has problems

Have your phone company check that your phone line is free from any line noise.

If your problem is fax-related, check that there are no problems with the fax machine and that it is compatible with fax modems.

If you are having a problem connecting with your Internet Service Provider (ISP), check that the ISP is not experiencing technical problems, or

If you have a second phone line available, try connecting the modem to that line.

Check the ADSL settings and connection and make sure All-in-One PC is properly configured for Internet access.

The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. To maximize the data transfer speed, please choose any access point you may be using closer to All-in-One PC.

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Contents ViewSonic Table of Contents Operating Bios Setup UtilityTroubleshooting Other Information System RecoveryAppendix VPC100 Bundle Software Compliance Information Industry Canada Notice TTE Compliance Statement FCC Radiation Exposure StatementImportant Safety Instructions Declaration of RoHS Compliance Patent Numbers Copyright InformationProduct Name Product Registration For Your RecordsModel Number Specifications Chapter Getting Started Getting Started Package ContentsFeatures Front View System OverviewRear View Side Views Chapter Installation Tilting the Screen Attaching the StandRemoving the Stand Connecting a PS/2 Keyboard Connecting PS/2 DevicesConnecting a PS/2 Mouse Connecting Audio Components Connecting the PowerConnecting the Headset Connecting a MicrophoneConnecting to a Network Connecting USB DevicesChapter Operating Using the Card Reader Using the Power ButtonUsing the Keyboard Using the Optical Disc DriveInserting a Disc Removing a DiscChapter Bios Setup Utility Starting Bios Setup When to Use the Bios Setup UtilityMoving Around and Making Selections Sub-menu MenuGeneral Help Advanced Menu Main MenuCPU Configuration Hardware Health Configuration IDE ConfigurationAcpi Configuration Boot Menu Boot Device Priority Boot Settings ConfigurationRemovable Drives Hard Disk DrivesSelect Change Supervisor Password Supervisor PasswordSecurity Menu Select Change User Password User PasswordPassword Check Deleting the User Password Select Clear User PasswordChipset Menu North Bridge ConfigurationSouth Bridge Configuration Exit Menu Chapter System Recovery Running ViewSonic Recovery Manager When to Use System RecoveryClick OK. Another confirmation message appears, as below How to Create the System Recovery Disk System Recovery System Recovery Chapter Troubleshooting My LCD does not display anything My All-in-One PC does not startMy computer locks up My DVD-ROM drive tray does not openCannot play a DVD-ROM My internet connection has problemsMy speakers have no sound My mouse does not work My microphone does not workMy computer does not shut down Customer Support Chapter Other InformationViewsonic ALL-IN-ONE PC Limited WarrantyLimitation of implied warranties NTI New Tech Infosystems, Inc. Media Maker OEM version Appendix VPC100 Bundle SoftwareViewSonic VPC100