ViewSonic VS13111 manual My All-in-One PC does not start, My LCD does not display anything

Page 43

Troubleshooting

My All-in-One PC does not start.

Check that the All-in-One PC is connected to an electrical outlet and it is turned on.

Check that the power cord and all cables are connected firmly.

When I turn on my computer, the message “Operating system not found” appears or Windows does not start

Check if there is a non-bootable CD inside the optical disk drive. If there is a non-bootable CD in the drive, remove the CD then restart the computer.

Check boot settings in the BIOS Setup Utility, see Chapter 4.

My LCD does not display anything

Check that the All-in-One PC is connected to an electrical outlet and it is turned on.

The All-in-One PC may be in Standby mode. Press any key to activate the dis- play.

My computer “locks up”

Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off Computer > Restart.

Press the power switch.

If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

I cannot play a CD-ROM

Make sure the label of the CD-ROM is facing up.

If the CD-ROM requires software, make sure the software is installed according to the program’s instructions.

Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on.

Clean the CD-ROM.

Check the speaker volume.

ViewSonic VPC190

34

Image 43
Contents ViewSonic Table of Contents Troubleshooting Other Information System RecoveryCE Conformity for European Countries Compliance InformationFor U.S.A For CanadaIndustry Canada Notice TTE Compliance Statement FCC Radiation Exposure StatementEnergy Star information Important Safety Instructions Declaration of RoHS Compliance Copyright Information Product disposal at end of product life Product Registration For Your RecordsDescription SpecificationsGetting Started Getting Started Package ContentsFeatures System Overview Rear View Side Views Installation Tilting the Screen Attaching the StandRemoving the Stand Connecting a USB Keyboard Connecting USB DevicesConnecting a USB Mouse Connecting the PowerConnecting a Microphone Connecting Audio ComponentsConnecting to a Network Connecting the HeadsetOperating Using the Card Reader Using the Power ButtonInserting a Disc Using the Optical Disc DriveRemoving a Disc Bios Setup Utility Starting Bios Setup When to Use the Bios Setup UtilityMoving Around and Making Selections Sub-menu MenuGeneral Help Advanced Menu Main MenuCPU Configuration IDE Configuration USB Configuration Chipset Configuration Power ConfigurationHardware Health Configuration Boot MenuBoot Device Priority Boot Settings ConfigurationSupervisor Password Boot MenuSecurity Menu Password Check User PasswordClear the Password Exit Menu System Recovery Running ViewSonic Recovery Manager When to Use System Recovery System Recovery Use ViewSonic Recovery DVD Disc Troubleshooting Cannot play a CD-ROM My All-in-One PC does not startMy LCD does not display anything My computer locks upCannot play a DVD-ROM My internet connection has problemsMy speakers have no sound My mouse does not work My microphone does not workMy computer does not shut down Customer Support Other InformationLimited Warranty Sales outside the U.S.A. and Canada Limitation of implied warrantiesExclusion of damages Effect of state law