Troubleshooting
7.2Main Messages
7
The table below describes the main error messages that may appear during the PC print mode operations.
Error Message | Cause | Action | |
PAPER SIZE | The paper size | Load paper of the | |
ERROR | specified for a paper | correct size into the | |
| tray differs from the size | tray. | |
| of paper that is loaded. |
| |
|
|
| |
NO SUITABLE | “Auto” is selected for | Tray 1: | |
PAPER | Paper Source with the | Change the paper size | |
| printer driver properties, | in the Utility mode, and | |
| but none of the | load the correct paper | |
| machine’s trays contain | into the tray. | |
| paper of the size | Tray | |
| specified for printing. | Use a paper feed | |
|
| cassette loaded with | |
INCORRECT | The paper size | ||
paper of the | |||
PAPER SIZE | specified by the printer | ||
corresponding size. | |||
| driver is not loaded in | ||
| Bypass Tray: | ||
| the specified paper tray. | ||
|
| Change the paper that | |
|
| is loaded. | |
|
| (NO SUITABLE | |
|
| PAPER) | |
|
| Press the [Start] key to | |
|
| begin printing with the | |
|
| paper source or paper | |
|
| size specified in Utility | |
|
| mode. | |
|
| (INCORRECT PAPER | |
|
| SIZE) | |
|
| Press the [Start] key to | |
|
| begin printing with the | |
|
| paper size loaded in the | |
|
| tray selected from the | |
|
| printer driver. (Tray 1 | |
|
| and Tray | |
|
|
| |
PAPER EMPTY | There is no paper in the | Load paper into the tray | |
| specified tray or the | or load tray in the | |
| specified tray is not | machine. | |
| loaded in the machine. |
| |
|
|
|
Pi1803e/Pi2001e |