ViewSonic VS11351 manual Troubleshooting, No power, Power is on but no screen image

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Troubleshooting

No power

Make sure power button (or switch) is ON.

Make sure A/C power cord is securely connected to the LCD display.

Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

Make sure the video cable supplied with the LCD display is tightly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the LCD display, tightly secure it to the LCD display.

Adjust brightness and contrast.

If you are using an Macintosh older than G3, you need a Macintosh adapter.

Wrong or abnormal colors

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.

Connect the LCD display to another computer.

If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

ViewSonic Q171b

15

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Contents Q171b LCD Display Contents TCO Information CongratulationsFor Canada Compliance InformationFor U.S.A CE Conformity for European CountriesImportant Safety Instructions Declaration of RoHS Compliance Copyright Information Product Registration For Your RecordsProduct disposal at end of product life Package Contents PrecautionsGetting Started Quick Installation Installing the Base 1.1Align the moni- tor with the openingWall Mounting Optional Using the LCD Display Setting the Timing ModeOSD and Power Lock Settings Adjusting the Screen Image Front Control PanelDo the following to adjust the display setting Following tips may help you optimize your displayAudio Adjust Main Menu ControlsViewSonic Q171b ViewSonic Q171b Specifications Other InformationPower is on but no screen image TroubleshootingNo power Wrong or abnormal colorsCustomer Support = FAXTo clean the case Cleaning the LCD DisplayTo clean the screen DisclaimerLimited Warranty Viewsonic LCD Display