Lenovo E500 manual Appendix B. Troubleshooting, Problem Solution

Page 47

Appendix B. Troubleshooting

The following table provides troubleshooting information for the projector. In some cases, more than one possible solution is provided. Try the solutions in the order they are presented. When the problem is solved, you can skip the additional solutions.

Table B-1. Troubleshooting

Problem

Solution

 

 

No image appears on the screen.

v Verify the settings on your notebook or desktop PC

 

v Turn off all equipment and power up again in the

 

correct order.

 

 

The image is blurred.

v Adjust the Focus on the projector.

 

v Press the Auto button on the remote control or

 

projector.

 

v Ensure the projector-to-screen distance is within the

 

10 m (33 ft) specified range.

 

v Check that the projector lens is clean.

The image is wider at the top or

v Position the projector so it is as perpendicular to the

bottom (trapezoid effect).

screen as possible.

 

 

v Use the Keystone button on the remote control or

 

projector to correct the problem.

 

 

The image is reversed or upside

Check the Projection setting on the Setup menu of the

down.

OSD.

 

 

The image is streaked.

v Set the Frequency and Tracking settings on the Setup

 

menu of the OSD to the default settings.

 

v To ensure the problem is not caused by a connected

 

PC’s video card, connect to another computer.

 

 

The image is flat with no contrast.

Adjust the Contrast setting on the main menu of the

 

OSD.

 

 

The color of the projected image

Adjust the Color Temp. and Gamma settings on the

does not match the source image.

ColorMgr menu of the OSD.

 

 

There is no light from the

v Check that the power cable is securely connected.

projector.

v Ensure the power source is good by testing with

 

 

another electrical device.

 

v Restart the projector in the correct order and check

 

that the Power LED is green.

 

v If you have replaced the lamp recently, try resetting

 

the lamp connections.

 

v Replace the lamp module.

 

v Put the old lamp back in the projector and have the

 

projector serviced.

 

 

© Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2004.

B-1

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Contents E500 Projector User’s Guide Page E500 Projector User’s Guide Page Contents Iv E500 Projector User’s Guide Safety information Vi E500 Projector User’s Guide Power cords and power adapters General safety guidelinesService Batteries Extension cords and related devicesPlugs and outlets Heat and product ventilation CD and DVD drive safetyE500 Projector User’s Guide Registering your option Xii E500 Projector User’s Guide Xiii PrefaceXiv E500 Projector User’s Guide Introduction Figures below show the features of the E500 projectorTop view of projector Top view of the control buttons and LEDs on the projector Bottom view of the projector Starting and shutting down the projector Setting up the projectorAdjusting the projector height Positioning the projector Diagonal screen size Image Width Image height Adjusting the zoom, focus and keystoneAdjusting the volume 6E500 Projector User’s Guide Connecting to a USB device Connecting devices to the projectorConnecting devices 2E500 Projector User’s Guide Using the remote control Using the projector featuresInserting the remote control batteries Operating range Projector and remote control buttons4E500 Projector User’s Guide Quality menu Setting the OSD languageOn-Screen Display menu controls Navigating the OSDDescription Default Input Gamma Brightness Properties menu Options menu Advanced Feature menu6E500 Projector User’s Guide AGC Setup menuDescription Information menuDescription 10E500 Projector User’s Guide Replacing the projection lamp Appendix A. MaintenanceCleaning the lens 2E500 Projector User’s Guide Using the security slot Resetting the lamp timer4E500 Projector User’s Guide Problem Solution Appendix B. TroubleshootingLamp-ready LED number of flashes Explanation Projector LEDsTable B-3. Power LED error messages 4E500 Projector User’s Guide Following are specifications for the E500 Projector Appendix C. Specifications2E500 Projector User’s Guide Telephone technical support Appendix D. Service and SupportOnline technical support 2E500 Projector User’s Guide Part 1 General Terms Appendix E. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverExchange of a Machine or Part How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Limitation of Liability Your Additional ResponsibilitiesPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayIndia Cambodia and LaosCAMBODIA, INDONESIA, and Laos PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea PhilippinesSingapore Appendix E. Lenovo Statement of Limited Warranty E-9 Following Terms Apply to ALL EU Countries European Union EUConsumers Germany AustriaEgypt FranceItems for Which Lenovo is Not Liable HungaryIreland United Kingdom SlovakiaThinkVision E500 Projector Part 3 Warranty InformationWarranty Period Customer Replaceable Unit ″CRU″ ServiceWorldwide telephone list Country or Region Telephone Number 18E500 Projector User’s Guide Guarantee supplement for Mexico 20E500 Projector User’s Guide Appendix F. Notices Trademarks Avis de conformité à la réglementation d’Industrie Canada Appendix G. Electronic emissions noticesIndustry Canada Class B emission compliance statement Avis de conformité à la directive de l’Union Européenne Korea Class B Compliance Japan Vcci Class B Compliance Unione Europea Directiva EMC Conformidad électromagnéticaUnion Europea Normativa EMC 4E500 Projector User’s Guide Page Part Number 73P4957

E500 specifications

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