Lenovo V100 Checkout guide, Testing the computer, Creating the PC-Doctor diagnostics diskette

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Checkout guide

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the Lenovo 3000 computer.

Note: The diagnostic tests are intended to test only Lenovo 3000 products. The use of non-Lenovo 3000 products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.

1.Identify the failing symptoms in as much detail as possible.

2.Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation.

Testing the computer

The Lenovo 3000 computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to “Product overview” on page 30.

For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter.

Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support

Creating the PC-Doctor diagnostics diskette

To create the PC-Doctor disk from the Rescue and Recovery workspace , do as follows:

1.Enter the Rescue and Recovery workspace by pressing the Lenovo Care button during POST.

2.When the Rescue and Recovery workspace finishes loading, click Diagnostic Diskette.

3.Authenticating the digital signature takes about 15 seconds; then the Lenovo 3000 computer will reboot into PC-DOS.

4.A batch file automatically starts up to prompt you through the process of creating diskettes. You are notified of how many diskettes you will need.

a.You are prompted to insert each diskette in sequence.

b.Typically, all you need to do is to press the Enter key for the floppy drive; the system then formats and creates the diskette.

c.Each diskette is erased and formatted with the PC-Doctor for DOS boot image.

5.Once all the diskettes have been created, the Lenovo 3000 computer will reboot. The user is asked to remove all diskettes from the drive, or to insert the first diskette created if it is desired to run the diagnostics.

24MT 0763 and 0764

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Contents Lenovo 3000 V100 and V200 Hardware Maintenance Manual Page Lenovo 3000 V100 and V200 Hardware Maintenance Manual First Edition May Copyright Lenovo 2007. All rights reserved Contents Iv MT 0763 About this manual Important service informationBefore replacing parts Strategy for replacing FRUsHow to use error messages Strategy for replacing a hard disk driveImportant notice for replacing a system board Using PC Entitlement Warehouse PEW Using eSupportUsing the HMM Important information about replacing RoHS compliant FRUs Diskette compatibility matrix Safety notices multilingual translationsSafety notice Diskette Compatibility Drive CapacitySafety notices Safety notices Safety notices Safety notices 10 MT 0763 Safety information General safetyElectrical safety 12 MT 0763 Safety inspection guide Grounding requirements Laser compliance statement 16 MT 0763 Read this first What to do firstFollowing are not covered under warranty Read this firstRelated service information Passwords Power-on passwordSelect Power-On Password*1 How to remove the power-on passwordHow to remove the hard-disk password Select Master HDPSleep standby mode Power managementScreen blank mode Hibernation modeRelated service information Testing the computer Creating the PC-Doctor diagnostics disketteCheckout guide Diagnostics Interactive Tests Hardware Info Power system checkoutDetecting system information with PC-Doctor UtilityChecking operational charging Checking the battery packChecking the ac adapter Pin Voltage V dcTerminal Voltage V dc Lenovo 3000 V100 Specifications Feature DescriptionProduct overview Cmos RAM 32 MT 0763 Green Status indicatorsIndicator Meaning Blinking greenFRU tests Fn key combinations Key combination DescriptionSymptom-to-FRU index Numeric error codesFail-safe timer NMI failed System board DMA test failed System board 02F6Software NMI failed System board 02F7 Error messages Connected tightly and correctly No-beep symptomsMake sure that every connector is Reseat DimmSymptoms LCD-related symptomsReseat the LCD connectors LCD assemblyIntermittent problems Undetermined problemsFRU replacement notices Screw noticesRetaining serial numbers Reading or writing the ECA information Restoring the serial number of the system unitRetaining the Uuid Select 2. Read S/N data from Eeprom44 MT 0763 Removing and replacing a FRU Battery pack Hard disk drive slot cover and hard disk drive 48 MT 0763 Dimm slot cover DimmBackup battery Step Screw quantity Color Torque 52 MT 0763 For MT 54 MT 0763 Optical drive Middle coverFunction board Keyboard When installing Removing and replacing a FRU Remove the hinge cap L Hinge cap R Are only for MT Removing and replacing a FRU 62 MT 0763 Removing and replacing a FRU To remove the 5-1 Digital Media Reader card, do as follows To remove the BDC, do as follows To remove the fingerprint reader card, do as follows LCD unit 68 MT 0763 Removing and replacing a FRU 70 MT 0763 Remove the heat sink as follows 72 MT 0763 CPU Remove the MDC as follows Removing and replacing a FRU Remove the ExpressCard slot as follows Fan and base cover with speakers 78 MT 0763 LCD front bezel Step Screw cap Screw quantity Color TorqueInverter card Integrated camera LCD panel, LCD cable, and hinges Remove the LCD cable assembly from the LCD panel Wireless LAN antenna cables For the antennas with two cablesFor the antennas with three cables Locations Front view Rear view Bottom viewExternal CRUs pluggable Parts listInternal CRUs located behind an access panel External CRUs with latchesOverall FRU FRU no RoHS CRUHlds No. FRU FRU no RoHS Hgst Parts list 96 MT 0763 FRU Battery pack, Li-ion 6 cell, Sony 92P1222 Parts list 100 MT 0763 LCD FRUs 12.1-in. Wxga TFT Keyboard for MT Language RoHSChicony 104 MT 0763 Recovery discs Windows XP Professional CDsWindows XP Home Edition CDs Windows Vista Home Premium 32 bit DVDs for MT 108 MT 0763 Windows Vista Home Basic 32 bit DVDs for MT 110 MT 0763 Windows Vista Business 32 bit DVDs for MT 112 MT 0763 Windows Vista Ultimate 32 bit DVDs Corel software CDs Miscellaneous partsTools Common parts listAC adapters ToolPower cords Region Volex RoHSLongwell Lenovo 3000 V100 and V200 Trademarks Trademarks Part Number
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V100, V200 specifications

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