Lenovo 3257, 3034, 6667, 5092, 5226, 4394, 3853, 3692, 3557, 3467, 3356, 3307 Solving recovery problems

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2.Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.

3.Go to the C:\SWTOOLS directory.

4.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

5.Open the appropriate device subfolder.

6.Do one of the following:

•In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on the screen to complete the installation.

•In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

•If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

•Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 32.

•Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using recovery media” on page 29.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium, a recovery repair diskette, or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program. See “Selecting a startup device” on page 37 for detailed information about temporarily or permanently changing the startup device sequence. For more information about the Setup Utility program, see Chapter 4 “Using the Setup Utility program” on page 35.

It is important to create a rescue medium, a recovery repair diskette, and a set of recovery media as early as possible and store them in a safe place for future use.

34ThinkCentre User Guide

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Contents ThinkCentre User Guide Page ThinkCentre User Guide First Edition October Copyright Lenovo Contents Appendix A. Notices Important safety information Viii ThinkCentre User Guide Features Product overviewExpansion Specifications Preinstalled software programsSoftware overview Software provided by LenovoThinkVantage Productivity Center Locations Locating connectors on the front of your computer Adobe ReaderAntivirus software Locating connectors on the rear of your computer Connector DescriptionLocating components Component locationsLocating parts on the system board System board part locationsThinkCentre User Guide Installing external options Installing or replacing hardwareInstalling or replacing hardware Handling static-sensitive devicesRemoving and reinstalling the front bezel Opening the computer coverInstalling or replacing a memory module Removing the front bezelReplacing the hard disk drive What to do nextRemoving the hard disk drive Replacing the optical drive Removing the optical driveReplacing the battery Installing the optical driveRemoving the old battery Replacing the heat sinkReplacing the internal speaker Removing the heat sinkReplacing the front audio and USB assembly Removing the internal speakerReplacing the ac power adapter Removing the front audio and USB assemblyReplacing the ac power adapter bracket Connecting the ac power adapterRemoving the ac power adapter bracket Installing the ac power adapter into the new bracket Completing the parts replacement Replacing the keyboard or mouseInstalling security features Integrated cable lockPassword protection Erasing lost or forgotten passwords clearing CmosThinkCentre User Guide Recovery information Creating and using recovery mediaCreating recovery media Using recovery media Performing backup and recovery operationsPerforming a backup operation Performing a recovery operation Using the Rescue and Recovery workspaceCreating and using a rescue medium Creating a rescue mediumUsing a rescue medium Installing or reinstalling device driversSolving recovery problems Viewing and changing settings Using the Setup Utility programStarting the Setup Utility program Using passwordsHard Disk Password Power-On PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a temporary startup device Exiting from the Setup Utility programSelecting a startup device Selecting or changing the startup device sequenceThinkCentre User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Updating flashing the Bios from your operating system Recovering from a POST/BIOS update failureTroubleshooting and diagnostics Basic troubleshootingDiagnostic programs Lenovo ThinkVantage ToolboxPC-Doctor for Rescue and Recovery PC-Doctor for DOSCleaning an optical mouse Online Books folder Getting information, help, and serviceInformation resources Lenovo ThinkVantage ToolsAccess Help Safety and WarrantyLenovo Welcome Help and service Using the documentation and diagnostic programsCalling for service Using other services Purchasing additional servicesAppendix A. Notices Television output notice European conformance CE mark TrademarksIndex CRURescue and Recovery workspace Page ThinkCentre User Guide Page 71Y7204
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