Lenovo Y580, Y480 manual Troubleshooting Battery problems, Hard disk drive problem, Startup problem

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Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before	• Discharge and recharge the battery.
the battery status indicator shows
empty.
-or-
Your computer operates after the
battery status indicator shows
empty.

The operating time for a fully charged battery is short.

The computer does not operate with a fully charged battery.

The battery does not charge.

•For details, see “Handling the battery” in Chapter 2.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

•For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does not work.	• In the Boot menu in BIOS setup utility, make sure that the hard disk
	drive is included in the Boot Device Priority correctly.

A startup problem

The Microsoft® Windows operating	• Use the OneKey Rescue system to help solve or identify your
system does not start.	problem. For details about OneKey Rescue system, see “Chapter 4.
	OneKey Rescue system” on page 26.

OneKey Rescue system problems

Backup cannot be made.	• You are not currently using a Windows operating system.
	• There is not enough space to store the backed up data. You will need
	to free more hard disk space on your system partition (C drive).
Fail to restore system partition to	• The system partition, such as the partition size or the drive capacity
factory default.	of C, has been modified.

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Contents Lenovo IdeaPad Y480/Y580 Regulatory Notice First Edition February Copyright Lenovo Contents Page Getting to know your computer „ Y480Power button „ Y580Getting to know your computer Computer displayButton Volume button Getting to know your computer OneKey RescueSystem button OneKey TheaterKensington slot AC power adapter „ Y480 „ Y580TV-in jack On select models Optical driveSystem status Bottom view Battery pack „ Connecting to the power „ Configuring the operating systemLearning the basics „ Reading the manuals„ Smart Shutdown Learning the basicsPutting your computer into sleep state Shutting down your computerUsing AC adapter and battery „ Checking battery status„ Charging the battery „ Removing the battery packUsing the touchpad Touchpad buttonUsing Lenovo Intelligent Touchpad „ Numeric keypad Y480Y580 „ Function key combinations Learning the basics „ Using memory cards not supplied Inserting a memory cardRemoving a memory card „ Connecting USB devices „ Connecting a Bluetooth device Enabling Bluetooth communications on your computerSpecial keys and buttons „ OneKey Rescue system button a„ Volume button c „ OneKey Theater button bSystem status indicators „ Attaching a security lock not supplied Connecting to the Internet „ Software configuration„ Hardware connection Cable„ Using Wi-Fi/WiMAX Connecting to the InternetEnabling wireless connection Software configurationOneKey Rescue system OneKey Rescue system„ Introduction „ Creating a recovery discs OneKey Rescue systemTroubleshooting Frequently asked questionsTroubleshooting When do I need to restore the system to the factory status?Display problems Password problemKeyboard problems Troubleshooting Sleep or hibernation problems Computer screen problemsSound problems Troubleshooting Battery problems Hard disk drive problemStartup problem OneKey Rescue system problemsTroubleshooting Other problems Replacing the battery Appendix. CRU instructionsReplacing the hard disk drive Appendix. CRU instructionsHandling a hard disk drive Appendix. CRU instructions Appendix. CRU instructions Sdram Appendix. CRU instructions Appendix. CRU instructions Removing the optical drive Trademarks Page New World. New Thinking.TM