Lenovo 7392, 7397, 7391, 7398, 7396, 7390 manual PC-Doctor for Windows, PC-Doctor for DOS

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vPC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your machine type and model (used when your Windows operating system will not start)

Notes:

1.You can download the latest version of the PC-Doctor for Windows and PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/ support/. Type your machine type into the Use Quick Path field and click Go to find the downloadable files that are specific to your computer.

2.If you are unable to isolate and repair the problem yourself after you run PC-Doctor for Windows and depending upon your machine type and model, PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files created by both diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative. (The log file created by PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. The PC-Doctor for Windows diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose your computer problem.

PC-Doctor for DOS

Depending upon your machine type and model, you either have PC- Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic diskettes that you create. You can also run PC-Doctor for DOS from the Rescue and Recovery workspace.

Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you

are unable to run PC-Doctor for DOS from the Rescue and Recovery workspace.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http:// www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If your computer does not have a CD burner or you do not have Internet access, see “Creating diagnostic diskettes” on page 50.

Chapter 7. Troubleshooting and diagnostics 49

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Contents User Guide Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Index Appendix A. Manual modem Commands Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersViii User Guide Extension cords and related devices Voltage-selection switchPlugs and outlets Batteries External devicesHeat and product ventilation Operating environment Lithium battery notice Electrical current safety informationTo connect To disconnect Laser compliance statement Modem safety informationAdditional safety information Power supply statementData safety Cleaning and maintenanceIntroduction Xvi User Guide Comfort Arranging your workspaceGlare and lighting Electrical outlets and cable lengths Air circulationConnecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 Finishing the software installation Turning on powerCompleting important tasks Shutting down the computer Installing other operating systemsUpdating your operating system Updating your antivirus softwareUser Guide Features Installing optionsMemory Input/output features Available options Environment SpecificationsDimensions WeightTools required Supported operating positionsHandling static-sensitive devices Installing external options Locating connectors on the rear of your computer Obtaining device drivers Connector DescriptionRemoving the cover Locating components Accessing system board components Installing options Identifying parts on the system board Installing options Installing memory What to do next Installing PCI adaptersInstalling security features Changing the battery Password protectionPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsUsing Security Profile by Device User PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a temporary startup device Selecting a startup deviceChanging the startup device sequence Exiting from the Setup Utility program Advanced settingsUpdating flashing Bios from a diskette Using system programsUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsCreating diagnostic diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse Troubleshooting and diagnostics User Guide Lenovo Care Getting information, help, and serviceInformation resources Online Books folderSafety and warranty Access HelpUsing the documentation and diagnostic programs Help and serviceCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsInternal speaker on until carrier detected Low speaker volumeSet Pulse dial as default Set Tone Dial as defaultExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex 14, 24, 25 Page Part Number
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7390, 7396, 7398, 7391, 7392 specifications

Lenovo has consistently been at the forefront of innovation in the technology space, and its range of products identified by the model numbers 7392, 7396, 7398, 7391, and 7397 is no exception. These devices exemplify the company's commitment to delivering cutting-edge features, technological advancements, and user-centric designs.

The Lenovo 7392 series is designed with a robust performance architecture that caters to both business and personal use cases. Equipped with the latest Intel processors, these devices exhibit exceptional multitasking capabilities, ensuring a smooth user experience even when running resource-intensive applications. The 7392 stands out with its high-resolution displays, which offer vivid colors and sharp images, making it ideal for entertainment, design work, and professional presentations.

Next, the Lenovo 7396 enhances user connectivity with a variety of ports, including USB-C, USB 3.0, and HDMI. This versatility allows users to connect a plethora of peripherals, from external monitors to storage devices. Moreover, the device incorporates advanced wireless technologies such as Wi-Fi 6 and Bluetooth 5.0 for faster data transfer and improved connectivity, catering to the needs of users in a rapidly evolving digital landscape.

The Lenovo 7398 model showcases exceptional battery life, providing users with the freedom to work or play without the constant need to recharge. This is further complemented by rapid charging technology, which allows users to gain hours of usage from just a short time plugged in. Such features make it an excellent choice for professionals on the go.

The Lenovo 7391 is particularly noteworthy for its integrated security features. Equipped with a fingerprint reader and optional face recognition, this model ensures that user data remains secure while offering quick and convenient access. This focus on security is particularly appealing to enterprises and individuals who prioritize privacy and data protection.

Lastly, the Lenovo 7397 highlights premium build quality and design. With a sleek aesthetic, lightweight chassis, and durable materials, this model not only looks good but is built to withstand daily wear and tear. The backlit keyboard and touchpad support enhance the usability, allowing users to work comfortably in low-light environments.

In summary, the Lenovo 7392, 7396, 7398, 7391, and 7397 offer a diverse array of features, including powerful performance, robust connectivity options, impressive battery life, enhanced security, and premium design. Together, these models cater to various user needs, solidifying Lenovo's reputation as a leader in innovative technology solutions.
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