Lenovo G770 manual Troubleshooting, Frequently asked questions

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Chapter 5. Troubleshooting

Frequently asked questions -------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix A. CRU instructions” on page 35 of this guide.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 26.

Where are the installation discs for preinstalled programs?

Installation discs for preinstalled programs are not supplied with Windows preinstalled computers. You can visit the Lenovo consumer support Web site to find all preinstalled software downloads.

By default, you can find some installation backups for certain preinstalled software in the APP folder under the D driver.

How can I contact the customer support center?

See " Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide.

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Contents
Lenovo G770 Regulatory Notice First Edition March Copyright Lenovo Contents Page Top view Getting to know your computerBuilt-in microphone Touchpad Getting to know your computer IntegratedLeft-side view Optical drive Right-side viewFront view Bottom view „ Configuring the operating system „ Conncting to the powerLearning the basics „ Reading the manuals„ Shutting down your computer „ Putting your computer into sleep state or shutting it down„ Charging the battery „ Checking battery status„ Handling the battery „ Removing the battery packUsing the touchpad Using the keyboard „ Numeric keypad„ Function key combinations Learning the basics „ Using memory cards not supplied Connecting external devices„ Connecting USB devices Enabling Bluetooth communications on your computer „ Connecting Bluetooth enabled device on select modelsSpecial keys and buttons „ OneKey Rescue system button aSystem status indicators „ Using VeriFace „ Attaching a security lock not suppliedSecuring your computer On select models „ Using passwordsSwitching between Mode 1 and Mode Wired connection Connecting to the Internet„ Software configuration Connecting to the Internet„ Hardware connection Wi-Fi WiMAX Wireless connection Hardware connection OneKey Rescue system „ IntroductionOneKey Rescue system OneKey Rescue system „ Creating a recovery discsOneKey Rescue system Frequently asked questions TroubleshootingWhere can I find warranty information? Display problems TroubleshootingSleep or hibernation problems Troubleshooting Password problemsSound problems Troubleshooting Computer screen problemsBattery problems Hard disk drive problemTroubleshooting Startup problem OneKey Rescue system problemsOther problems Appendix A. CRU instructions Replacing the battery packHandling a hard disk drive Appendix A. CRU instructionsAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive Appendix A. CRU instructions Trademarks Page New World. New Thinking.TM
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