Lenovo B470E manual Troubleshooting, Frequently asked questions

Page 37

Chapter 5. Troubleshooting

Frequently asked questions

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Setup Poster that comes with your computer.

•Question: What safety precautions should I follow when using my computer?

Solution: See “Important safety information” in the Safety and Warranty Guide that comes with your computer.

•Question: How can I prevent problems with my computer?

Solution: See “Use and care Information” in the Safety and Warranty Guide that comes with your computer.

•Question: What are the main hardware features of my new computer?

Solution: More information can be found in Chapter 1 and 2.

•Question: Where can I find the detailed specifications for my computer?

Solution: Go to http://consumersupport.lenovo.com.

•Question: Where can I find the instructions to upgrade a device or to replace one device?

Solution: See Appendix A “CRU instructions” on page 29.

•Question: Where are the recovery discs?

Solution: Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see Chapter 4 “Lenovo OneKey Rescue system” on page 21.

•Question: How can I contact the customer support center?

Solution: See “Getting help and service” in the Safety and Warranty Guide that comes with your computer.

•Question: Where can I find warranty information?

Solution: For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Lenovo limited warranty” in the Safety and Warranty Guide that comes with your computer.

•Question: How can I install the device drivers?

Solution: A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is preinstalled with an operating system, Lenovo provides all device drivers that you need on the hard disk drive.

•Question: What can I do if the backup process fails?

Solution: If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:

1.Close other applications, then restart the backup process.

2.Check if the destination media is damaged, try to select another path and then try again.

•Question: When do I need to restore the system to the factory status?

Solution: You can use this feature when your system fails or you need to re-install your operating system. This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store. If there is critical data on your current partition, back it up before you run this recovery feature.

© Copyright Lenovo 2011, 2012

23

Page 36 Page 38
Image 37
Page 36 Page 38
Contents Lenovo B470e and B570e User GuideThird Edition June Copyright Lenovo 2011 Contents Ii User Guide Protect yourself from the heat that your computer generates Read this firstPrevent your computer from getting wet Protect the cables from being damagedProtect your computer and data when moving it Important safety informationConditions that require immediate action Handle your computer gentlyService and upgrades Safety guidelinesExtension cords and related devices Power cords and power adaptersPlugs and outlets General battery notice Power supply statementExternal devices ViiLithium coin cell battery notice Rechargeable battery noticeHeat and product ventilation Laser compliance statement Electrical current safety informationAdditional safety information Using headphones or earphonesLiquid crystal display LCD notice Do not connect phone line while using tablet mode Top view Getting to know your computerLeft-side view Front view Right-side viewSpecifications for Lenovo B470e SpecificationsBottom view Specifications for Lenovo B570e User Guide Learning the basics Checking battery status Using ac power adapter and batteryCharging the battery Putting your computer into sleep state or shutting it downHandling the battery Removing the battery packUsing the keyboard Using the touchpadNumeric keypad For Lenovo B470eFor Lenovo B570e Function key combinationsKey combination Description Using a flash media card not supplied Connecting external devicesConnecting a universal serial bus USB device Removing a flash media cardSystem status indicators Connecting a Bluetooth device on some modelsEnabling Bluetooth communications on your computer Special keys and buttonsAttaching a security lock not supplied Securing your computerUsing the Nvidia Optimus Graphics feature Using passwordsSwitching the Graphics Processing Unit User Guide Wired connection Connecting to the InternetWireless network technology connect without wiring Hardware connectionWireless connection Software configurationUsing Wi-Fi/WiMAX on some models Enabling wireless connectionSoftware configuration User Guide Lenovo OneKey Rescue system Using Lenovo OneKey Recovery in Windows 7 operating systemUser Guide Frequently asked questions TroubleshootingDisplay problems TroubleshootingPassword problem Problem SolutionComputer screen problems Sleep or hibernation problemsSound problems Hard disk drive problem Battery problemsStartup problem OneKey Rescue system problemsPriority Order list User Guide Appendix A. CRU instructions Replacing the batteryHandling a hard disk drive Replacing the hard disk driveAppendix A. CRU instructions Replacing a memory module Removing the optical drive on some models User Guide Wireless interoperability Wireless related informationAppendix B. Regulatory information Usage environment and your healthExport classification notice Safety information related to Mobile BroadbandElectronic emissions notices Industry Canada Class B emission compliance statement Federal Communications Commission FCC StatementUser Guide China Weee statement Important Weee information Appendix C. Weee and recycling statementsJapan recycling statements Disposing of Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS

B470E specifications

The Lenovo B470E is a budget-friendly laptop that caters to both personal and professional users seeking a reliable computing solution. With its sleek design and functional features, it stands out as a practical choice for anyone needing a dependable device for everyday tasks.

At the heart of the Lenovo B470E lies a robust Intel processor, typically ranging from Core i3 to i5, which delivers impressive performance for a wide array of applications. The laptop is well-suited for multitasking, allowing users to run multiple programs simultaneously without significant slowdowns. Its efficient processing capabilities ensure smooth operation whether you’re browsing the internet, streaming videos, or working on documents.

One of the notable features of the B470E is its 14-inch display, which provides ample screen space while maintaining portability. The display typically comes with a resolution of 1366 x 768, offering decent clarity for most tasks. Additionally, it features anti-glare technology, reducing reflections and providing a comfortable viewing experience in various lighting conditions.

The keyboard of the B470E is designed for comfortable typing, featuring a full-sized layout with a numeric keypad. The keys are well spaced and provide a satisfactory tactile response, making it an excellent choice for users who spend long hours on their laptops. Furthermore, the laptop incorporates a multi-touch trackpad, enabling intuitive navigation and gesture controls.

Storage options for the Lenovo B470E often include a traditional hard disk drive (HDD), typically starting from 500GB. This ample storage capacity accommodates a large volume of files, documents, and media. In some models, users can opt for a solid-state drive (SSD), providing faster data access and improving overall system responsiveness.

Connectivity is another strong point for the B470E, as it features various ports, including USB 2.0, USB 3.0, HDMI, and VGA outputs. This versatility allows users to connect external devices such as printers, projectors, and additional storage solutions without hassle.

Additionally, the Lenovo B470E offers essential wireless connectivity options, including Wi-Fi and Bluetooth, enabling seamless connection to networks and peripherals.

In terms of battery life, the B470E is designed to last through a full workday under normal usage conditions, making it a reliable companion for users on the go.

Overall, the Lenovo B470E presents a balanced combination of performance, portability, and value, making it an ideal choice for students, professionals, and casual users alike. Its blend of essential features and user-friendly design ensures that it meets the demands of everyday computing tasks efficiently.
Top Page Image Contents