Lenovo B460 manual How to obtain warranty service, Appendix B. Lenovo limited warranty

Page 44

B460 User Guide V1.0_en.book Page 40 Thursday, March 25, 2010 2:06 PM

Appendix B. Lenovo limited warranty

How to obtain warranty service

If the product does not function as warranted during the warranty period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a “Service Provider.” A list of Service Providers and their telephone numbers is available at www.lenovo.com/support/phone.

Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider’s normal service area. Contact a local Service Provider for location-specific information.

What your service provider will do to correct problems

When you contact a Service Provider, you must follow the problem determination and resolution procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over the telephone, e-mail or through remote assistance. Your Service Provider may direct you to download and install designated software updates.

Some problems can be resolved with a replacement part that you can install yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you to install.

If your problem cannot be resolved over the telephone or remotely, through your application of software updates or the installation of a CRU by you, your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled “Warranty information”.

If your Service Provider determines that it is unable to repair your product, your Service Provider will replace it with one that is at least functionally equivalent.

If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

40

Image 44

Contents Lenovo B460 Do not Return IT to the Store Contents Page Getting to know your computer Top viewSpeakers Power button OneKey Rescue system button Getting to know your computer IntegratedLeft-side view Right-side view ExpressCardSlot Select Models only Optical drive USB portWireless device SwitchFront view Select models onlySIM card slot Select models only Battery latch manual Battery packBottom view Page „ Conncting to the power „ Configuring the operating systemLearning the basics „ Reading the manualsLearning the basics „ Shutting down your computerPutting your computer into sleep state „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the batteryUsing the touchpad „ Function key combinations Using the keyboard„ Numeric keypad Fn + ↑ / ↓ Fn + → / ← Connecting external devices „ Using memory cards not suppliedInserting a memory card Removing a memory card„ Connecting a universal serial bus USB device „ Connecting an ExpressCard device Select models onlyInserting an ExpressCard/34 device Removing an ExpressCard/34 device„ Connecting a Bluetooth device Select models only Enabling Bluetooth communications on your computerSpecial keys and buttons OneKey Rescue system buttonSystem status indicators „ Using passwords Securing your computer„ Attaching a security lock not supplied „ Fingerprint readerConnecting to the Internet Wired connection„ Hardware connection „ Software configurationConnecting to the Internet Wireless connection Wi-FiSoftware configuration Hardware connection„ Using Mobile Broadband Select models only Inserting the SIM card Removing the SIM card „ Introduction OneKey Rescue systemOneKey Rescue system OneKey Rescue system Replacing the battery Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive Appendix B. Lenovo limited warranty „ What this warranty coversAppendix B. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems „ Replacement of a product or part „ Your additional responsibilities„ What this warranty does not cover „ Use of personal information„ Limitation of liability „ European Economic Area EEA „ Dispute resolution„ Other rights Warranty information „ Types of warranty service Appendix B. Lenovo limited warranty Appendix C. Product specific Notices Energy star informationAppendix C. Product specific Notices WindowsElectronic emissions notices „ Federal Communications Commission FCC Statement„ German Class B Compliance Statement „ Industry Canada Class B Emission Compliance Statement„ Avis de conformité à la réglementation d’Industrie Canada Appendix C. Product specific Notices „ European Union Compliance Statement Class B Compliance Appendix D. Specifications Model Name B460Password Index