Lenovo 59387520 manual „ Finding information, „ Drivers and preinstalled software

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Chapter 4. Troubleshooting

Frequently asked questions ------------------------------------------------------------

This section lists frequently asked questions by category.

„Finding information

What safety precautions should I follow when using my computer?

The Lenovo Safety and General Information Guide which came with your computer contains safety precautions for using your computer. Read and follow all the precautions when using your computer.

Where can I find the hardware specifications for my computer?

You can find hardware specification for your computer from the printed flyers which came with your computer.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer.

„Drivers and preinstalled software

Where are the installation discs for Lenovo preinstalled software (desktop software)?

Your computer did not come with installation discs for Lenovo preinstalled software. If you need to reinstall preinstalled software, you can find the installation program on the D partition of your hard disk. If you cannot find the installation program there, download it from the Lenovo consumer support Web site.

Where can I find drivers for the various hardware devices of my computer?

If your computer is preinstalled with a Windows operating system, Lenovo provides drivers for the hardware devices that you need on the D partition of your hard disk. You can also download the latest device drivers from the Lenovo consumer support Web site.

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Contents Lenovo IdeaPad Z710 Regulatory Notice Contents Page Getting to know your computer Top viewGetting to know your computer Integrated Touch pad„ Using the keyboard Numeric keypad„ Keyboard function keys Function key combinations Left-side view „ Connecting USB devices „ Connecting a Bluetooth device Enabling Bluetooth and Wlan communications on your computerRight-side view USB portFront view IndicatorsSymbol Indicator status Meaning System statusRemoving a memory card „ Using memory cards not suppliedInserting a memory card Bottom view Configuring the operating system for the first time Start screen DesktopCharms Search charmStarting to use Windows Start charm Settings charmShare charm Devices charm„ Putting your computer to sleep „ Shutting down the computer Enabling wireless connection Connecting to a wireless network Help and support „ Backing up the system partition „ RestoringLenovo OneKey Recovery system „ Drivers and preinstalled software „ Finding informationTroubleshooting „ Lenovo OneKey Recovery system„ Bios setup utility When do I need to change the boot mode? „ Getting helpTroubleshooting Display problemsTroubleshooting Bios password problems Sleep problemsDisplay panel problems WorkHard disk drive problem Troubleshooting Sound problemsBattery problems OneKey Recovery system problemsOther problems Replacing the battery Appendix. CRU instructionsReplacing the backup battery Appendix. CRU instructionsAppendix. CRU instructions Replacing the hard disk drive Handling a hard disk driveAppendix. CRU instructions Appendix. CRU instructions Appendix. CRU instructions Replacing memory Appendix. CRU instructions Appendix. CRU instructions Replacing the Mini PCI Express Card Appendix. CRU instructions Appendix. CRU instructions Removing the optical drive Trademarks Page En-US Rev. AA00