Lenovo 59375192 manual  Bios setup utility,  Getting help, Troubleshooting

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Chapter 4. Troubleshooting

What can I do if the back-up process fails?

If you can start the backup but it fails during the back-up process, try the following steps:

1Close all open programs, and then restart the back-up process.

2Check to see if the destination media is damaged. Select another path and then try again.

When do I need to restore the system to its factory status?

Use this feature when the operating system fails to start up. If there is critical data on the system partition, back it up before starting recovery.

BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is a ROM-based software. It displays basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

1Shut down the computer.

2Press the Novo button and then select BIOS Setup.

How can I change the boot mode?

There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI or Legacy support on the boot menu.

When do I need to change the boot mode?

The default boot mode for your computer is UEFI mode. If you need to

install a legacy operating system, such as Windows, Linux or Dos, etc (that is, any operating system before Windows 8) on your computer, you must change the boot mode to Legacy support. The legacy operating system, such as Windows, Linux or Dos, etc cannot be installed if you don't change the boot mode.

Getting help

How can I contact the customer support center?

See "Chapter 3. Getting help and service" in the Lenovo Safety and General Information Guide.

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Contents Lenovo G700/G710 Regulatory Notice Contents Page Top view Getting to know your computerTouch pad Power button Built-in microphone with noise reductionSpeakers Novo buttonNumeric keypad  Using the keyboardFunction key combinations Hotkeys Setting hotkey mode Left-side view  Using memory cards not supplied Inserting a memory cardRemoving a memory card  Connecting USB device Enabling Bluetooth communications on your computer  Connecting a Bluetooth device on select modelsRight-side view JackCombo audioOptical drive on select models Kensington lock slot Indicators Front viewSystem status Bottom view Desktop Configuring the operating system for the first timeStarting to use Windows Start screenSearch charm Starting to use WindowsCharms Devices charm Settings charmShare charm Start charm Putting your computer to sleep  Shutting down the computer Connecting to a wireless network Enabling wireless connectionHelp and support Lenovo OneKey Recovery System  Backing up the system partition Restoring  Finding information Troubleshooting Drivers and preinstalled software  Lenovo OneKey Recovery System Bios setup utility Troubleshooting Getting help Troubleshooting Display problemsBios password problems Display panel problems Troubleshooting Sleep problemsOneKey Recovery System problems Troubleshooting Sound problemsBattery pack problems Hard disk drive problemRespond Other problemsAppendix A. CRU instructions Replacing the battery packHandling a hard disk drive Appendix A. CRU instructionsAppendix A. CRU instructions Remove the frame fixing screws c Take out the hard disk drive secured in a metal frame e Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Replacing the wireless LAN card Appendix A. CRU instructions Removing the optical drive Appendix A. CRU instructions Trademarks En-US Rev. CT02
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