Lenovo 4218, 4155, 4158 manual Safety and Warranty, Help and service, Calling for service

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Note: The Lenovo Welcome program is only available on computers preinstalled with Windows 7 or Windows Vista from Lenovo.

Safety and Warranty

The ThinkStation Safety and Warranty Guide that is provided with your computer contains information on safety, warranty, and notices. Read and understand all safety information before using this product.

Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following:

vShop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

vPurchase additional services, such as support for hardware, operating systems, application programs, network setup and configuration, and custom installations.

vPurchase upgrades and extended hardware repair services.

vDownload the latest device drivers and software updates for your computer model.

vAccess the online manuals for your products.

vAccess the Lenovo Statement of Limited Warranty.

vAccess troubleshooting and support information for your computer model and other supported products.

vFind the service and support phone numbers for your country or region.

vFind a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 8, “Troubleshooting and diagnostics,” on page 33. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 47.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 34.

You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://www.lenovo.com/support

Calling for service

During the warranty period you can get help and information by telephone through the Customer Support Center.

48User Guide

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Contents ThinkStation User Guide Page ThinkStation User Guide Second Edition October Copyright Lenovo Contents Appendix B. System memory speed Appendix C. Notices Introduction Vi User Guide Important safety information User Guide Glare and lighting Arranging your workspaceComfort Air circulation Electrical outlets and cable lengthsSetting up your computer Connecting your computerUser Guide Setting up your computer User Guide Setting up your computer If you have powered speakers with an ac power adapter 1394 Completing important tasks Turning on computer powerFinishing the software installation Installing other operating systems Installing external optionsUpdating your operating system Updating your antivirus softwareInstalling the computer on a rack shelf FeaturesConnectivity Security features Specifications DimensionsUser Guide Software provided by Lenovo Software overviewSoftware provided with your Windows operating system PC-Doctor for Rescue and Recovery Lenovo ThinkVantage ToolboxLenovo System Toolbox Adobe ReaderUsing the Setup Utility Starting the Setup Utility programViewing and changing settings Using passwordsPassword considerations User PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a temporary startup device Enabling or disabling a deviceSelecting a startup device Selecting or changing the startup device sequence Advanced settingsExiting from the Setup Utility program Installing hard disk drives and configuring RAID Installing Sata or SAS hard disk drivesFrom the RAID Config menu, select Create array Configuring the Marvell Bios Setup to delete an array From the RAID Config menu, select Delete arrayUser Guide Updating system programs Using system programsUpdating flashing Bios from a disc Updating flashing Bios from your operating system Recovering from a POST/BIOS update failureUpdating system programs User Guide Troubleshooting and diagnostics Basic troubleshootingDiagnostic programs Troubleshooting and diagnostics Creating a diagnostic disc PC-Doctor for DOSNon-optical mouse Cleaning the mouseOptical mouse 2 Ball 3 Plastic rollers 4 Ball cage Creating recovery media Recovery informationCreating and using recovery media Using recovery media Performing backup and recovery operationsPerforming a backup operation Performing a recovery operationUsing the Rescue and Recovery workspace Creating and using rescue media Creating rescue mediaCreating a recovery repair diskette Using rescue mediaCreating and using a recovery repair diskette Using a recovery repair diskette Installing or reinstalling device driversSetting a rescue device in the startup sequence Solving recovery problemsGetting information, help, and service Information resourcesOnline Books folder Lenovo ThinkVantage ToolsSafety and Warranty Help and serviceUsing the documentation and diagnostic programs Calling for serviceUsing other services Purchasing additional services Appendix A. Manual modem commands Basic AT commandsLow speaker volume Extended AT commands Enable RTS/CTS hardware flow controlMNP/V.42/V.42bis/V.44 commands +MS=?Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. System memory speed User Guide Appendix C. Notices Television output notice European conformance CE mark TrademarksIndex Page Page User Guide Page Part Number 53Y4327
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