Lenovo Q180 Series manual Solving problems, Troubleshooting display problems

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Solving problems

Follow these tips when you troubleshoot your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, view the program’s documentation.

Note: The procedures in this document were written for Windows in default view mode, so they may not apply if you set your Lenovo® computer to Windows Classic view.

3.1 Troubleshooting display problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1.Check that the monitor has been turned on; if not, press the Power button.

2.Check to see if the monitor power cable is loose; if so, securely plug the power cable into the monitor.

3.Check that the signal cable to the monitor is securely connected to the computer graphics card port; if not, shut down the computer then securely connect the signal cable of the monitor.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

Change the desktop background

Select a screen saver

Select colors and appearance options for icons and characters

Set resolution and colors using the Display Settings options.

3.Select Display Settings to set the resolution and colors.

Use the Apply button to set the new resolution of your TV or monitor. If your TV

12User Guide

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Contents Lenovo Important Safety Information Page Contents Page This chapter contains the following Topics1 Chapter Using the Computer HardwareFront view Rear view Computer stand instruction Setting the display resolution Using S/P DIF output digital signals Connecting your computerUser Guide This chapter contains the following topics Chapter Using the Rescue SystemDriver and Application Installation OneKey RecoveryMethod 1 Automatic Installation System SetupCreate Recovery Disc System BackupSystem Recovery Troubleshooting and Chapter Confirming Setup Troubleshooting display problems Solving problemsTroubleshooting audio problems Troubleshooting software problems Troubleshooting problems with Hard Disks Special considerations for troubleshooting Windows