Lenovo 41N5626 Disc cannot be read. Take the following actions, There is no sound from the disc

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Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.

vThe disc cannot be read. Take the following actions:

1.The disc might be dirty; clean it as described in “Handling and caring for a disc” on page 3-3.

2.The disc might be defective; try another disc.

3.The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDF) compatible. Check with your place of purchase.

vDVD+R DL and DVD-R DL media cannot be read in other computers after burning. Take the following actions:

1.Check with your manufacturer to be sure that the drive can read DVD+R DL and DVD-R DL media.

2.Follow this procedure to enable IMAPI for Windows XP:

a.Double-click My Computer.

b.Right Click on the DVD reader drive, and select Properties.

c.Click Recording.

d.Mark the Enable CD Recording on this drive checkbox.

e.Click Apply.

3.Try installing the UDF reader in the other computer.

vThere is no sound from the disc.

1.Check that you are not using a data CD.

2.Adjust the audio-adapter volume control. See the documentation that comes with your audio adapter and audio-CD player program.

3.Enable digital audio extraction. For more information, see “Enabling digital audio extraction for Windows 2000” on page C-2

vYou receive an error message.

Take the following actions for these common error messages:

–CDR-103

The disc in the Super Multi-Burner Drive is not High Sierra, ISO 9660, or UDF format. The Super Multi-Burner Drive does not support the media.

–CDR-101

A ″not ready reading the drive″ situation occurs when you try to access the Super Multi-Burner Drive before the drive is ready. The busy indicator lights when you attempt to access the drive after loading a disc into the loading tray. Wait until the busy indicator is no longer lit before attempting to access the drive.

v The Super Multi-Burner Drive does not operate and will not allow the disc to eject. You will need to manually eject the disc. Refer to “Manually ejecting a disc” on page 3-2.

vA direct-to-disc media occurred and you cannot eject the disc or shut down the computer. Take the following actions:

1.Wait a few minutes until the drive light flashes and goes out, then try again.

2.Emergency eject the disc. Open Task Manager and end the task, DLAWCRTL.EXE. Then shut down.

vYour Super Multi-Burner Drive showed up in My Computer until you added additional software, but is no longer in My Computer

1.Uninstall all CD recording related software, including Windows Media Player.

B-2ThinkCentre and Lenovo Super Multi-Burner Drive (Serial ATA) User’s Guide

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Contents Page Page Page Page Contents Appendix D. Service and Support Safety Page Registering your option Page General safety guidelines ServicePower cords and power adapters Extension cords and related devicesBatteries Heat and product ventilationCD and DVD drive safety Page Introduction Product descriptionSoftware description Intervideo WinDVD CreatorInstallation requirements Handling precautionsBefore you begin Drive controls and connectors Busy indicatorFront view of the drive Disc drawer Open/Close buttonPage Installation Installing the driveOpening the computer Unpacking the driveCompleting the hardware installation Attaching the cables to the driveUsing the drive Maintaining the driveCaring for the drive Loading a discUsing media Securing a disc in a vertically mounted driveManually ejecting a disc Handling and caring for a disc Using DVD-RAM media Removing the disc from the cartridgeUsing CD-Rs and CD-RWs Returning the disc to the cartridgeUsing audio CDs Installing softwareUsing Intervideo WinDVD Creator Using WinDVDOperating system support Click Intervideo WinDVD Click the General Properties tabUsing Direct-to-Disc DLA Using the Multimedia Center for Think Offerings applicationClick Make Compatible Copying and imaging discs Printing labelsUsing the drive Page Appendix A. Product specifications Physical specifications Power requirements Environmental requirementsWrite speeds LightScribe supportAppendix B. Problem solving Select Control PanelYou receive an error message Disc cannot be read. Take the following actionsThere is no sound from the disc Appendix B. Problem solving B-3 Page Click Settings Click Control Panel Click the Advanced Settings tabClick Control Panel Click Switch to classic view Enabling DMA for Windows 2000 ProfessionalEnabling digital audio extraction for Windows Page Enabling digital audio extraction for Windows XP Page Page Appendix D. Service and Support Online technical supportTelephone technical support Page Appendix E. Lenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems Exchange of a Machine or PartYour Additional Responsibilities Part 2 Country-unique Terms Limitation of LiabilityGoverning Law JurisdictionBolivia BrazilChile ColombiaCanada United StatesAsia Pacific Australia Cambodia and LaosHong Kong S.A.R. of China and Macau S.A.R. of China IndiaJapan MalaysiaPEOPLE’S Republic of China PRC PhilippinesSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU ConsumersSecond paragraph does not apply Egypt FranceGermany HungaryItems for Which Lenovo is Not Liable SlovakiaSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland United KingdomPart 3 Warranty Information Warranty PeriodTypes of Warranty Service Customer Carry-In or Mail-In Service CRU and On-site ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceAppendix E. Lenovo Statement of Limited Warranty E-15 Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix F. Notices Trademarks Appendix G. Electronic emissions notices Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Avis de conformité à la directive de l’Union Européenne Unión Europea Normativa EMCUnione Europea Directiva EMC Conformidad électromagnética Page Page Part Number 41N5626
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