Lenovo A3 manual Troubleshooting wireless mouse and keyboard issues

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4.8Troubleshooting wireless mouse and keyboard issues

Problem: The wireless keyboard or mouse is not paired with your computer.

Troubleshooting and problem resolution:

1.Follow the steps in the “Wireless keyboard and mouse instructions” section in the User Guide.

2.Check the indicator lights: for more information see the “Indicator light guide” section. If your wireless keyboard and mouse aren’t paired with your computer, the indicator lights will start blinking, indicating your keyboard and mouse are in discovery mode and ready to pair with your computer.

3.Turn the wireless keyboard and mouse off and on again.

a.Reinstall all batteries.

b.Turn on the power switch (if the devices have ON/OFF switches).

c.Repair the devices as explained in the “Wireless keyboard and mouse instructions” section in the User Guide.

4.Restart the computer.

a.Turn off the computer and unplug the main power cord.

b.Plug the main power cord in and restart the computer.

c.Repair the devices as explained in the “Wireless keyboard and mouse instructions” section in the User Guide.

5.If either the wireless keyboard or mouse has been connected to the computer, you only need to follow Method 3 to establish a connection for the other device.

6.If you have a wired keyboard and mouse, follow Method 3 to establish the connection.

Problem: The wireless keyboard and mouse are not active immediately after the computer starts up or wakes from sleep.

Troubleshooting and problem resolution:

Some Bluetooth devices may disconnect after no data has been transmitted for a certain amount of time to conserve battery power. If this happens, it may be necessary to press a key on the wireless keyboard or click a button on the mouse once or twice to wake them up.

32User Guide

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Contents Lenovo Important Safety Information Page Contents Troubleshooting This chapter contains the following 1 topics Chapter Using the Computer HardwareFront view of the computer Rear view of the computer Computer stand Connecting your computer If you have powered speakers with an adapter If you have powered speakers without an adapter Only supported on systems with optional TV tuner card Important information about using the computer User Guide Hold the computer tightly when you carry it Method Wireless keyboard and mouse instructionsMethod User Guide This chapter contains the following topics Chapter Using the Rescue SystemDriver and Application Installation OneKey RecoveryMethod 1 Automatic Installation System SetupMethod 2 Manual Installation Network SettingsSystem Recovery System BackupCreate Recovery Disc Password ManagementChapter Using the Computer Software Lenovo Dynamic Brightness system Before using this software, do the followingTo use this software, do the following Lenovo Eye Distance SystemUser Guide Chapter Troubleshooting Confirming Setup Troubleshooting Display Problems Solving ProblemsTroubleshooting Software Problems Troubleshooting Audio ProblemsTroubleshooting Problems with Optical Drives and Hard Disks Special considerations for troubleshooting Windows Cleaning the computer components Performing Daily Maintenance TasksMode and ready to pair with your computer Method 1 Before starting the operating system Method 3 Using the operating system Method 2 Using the operating systemTroubleshooting wireless mouse and keyboard issues User Guide User Guide

A3 specifications

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