Lenovo GOBI 4000 manual Appendix A. Service and Support, Online technical support

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Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the warranty period. A Lenovo technical support representative can help you determine the best alternative. In addition, if your Lenovo option is installed into a Lenovo computer, the option takes on the warranty of the computer in which it is installed. For many Lenovo computers, this can entitle the Lenovo option for warranty service up to three years.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.

© Copyright Lenovo 2012

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Contents User Guide First Edition June Copyright Lenovo Contents Ii User Guide Product description About the wireless WAN adapterUser Guide Before you begin Installing and configuring the wireless WAN adapterInstalling the wireless WAN adapter User Guide Troubleshooting User Guide Telephone technical support Appendix A. Service and SupportOnline technical support User Guide Part 1 General Terms Appendix B. Lenovo Limited WarrantyReplacement Products and Parts What Your Service Provider Will Do to Correct ProblemsAustralia Part 2 Country-specific TermsLimitation of Liability Your Other RightsUse of Personal Contact Information European Economic Area EEA Dispute ResolutionNew Zealand Use of Personal InformationCourier or Depot Service Part 3 Warranty Service InformationProduct Service Life On-site ServiceProduct Exchange Service Customer Carry-In ServiceMail-In Service Customer Two-Way Mail-In ServiceUser Guide Usage environment and your health Appendix C. Wireless related informationUser Guide USA Federal Communications Commission FCC FCC ID of the wireless moduleAppendix D. Electronic emission notices Federal Communications Commission Declaration of ConformitySimultaneous use of RF transmitters Installation of the approved wireless moduleRF safety compliance Emergency callsRecycling information Appendix E. NoticesTrademarks User Guide Page 0A36086

GOBI 4000 specifications

The Lenovo GOBI 4000 is a versatile mobile broadband solution designed to meet the connectivity demands of modern users. This advanced module integrates seamlessly into a variety of Lenovo devices, providing users with reliable 3G and 4G LTE capabilities. One of the standout features of the GOBI 4000 is its ability to automatically switch between different networks, ensuring optimal connectivity regardless of location.

The GOBI 4000 supports multiple wireless standards, including HSPA+, EVDO, and LTE, enabling users to experience faster data speeds and better reliability. Additionally, the module is designed to work globally, allowing users to travel without worrying about compatibility issues with their broadband service providers. This global capability is particularly beneficial for professionals who frequently travel for work or those who require a stable internet connection on the go.

In terms of performance, the GOBI 4000 offers impressive download and upload speeds, enhancing the overall user experience. With download speeds of up to 150 Mbps on LTE networks, users can efficiently stream videos, participate in video conferences, and download large files in a matter of seconds. The upload speeds are equally noteworthy, ensuring that users can share content quickly and efficiently, which is crucial in today’s digital age.

Security is another key characteristic of the Lenovo GOBI 4000. The module supports enhanced security features to protect users’ data and privacy while connected to the internet. This includes support for Virtual Private Network (VPN) connections, which are essential for businesses that require secure access to corporate networks.

Furthermore, the GOBI 4000 is designed with power efficiency in mind. It consumes minimal power, which helps extend the battery life of devices that incorporate this module. This is a significant advantage for users who rely on their devices for extended periods without access to charging options.

Overall, the Lenovo GOBI 4000 combines cutting-edge technology with user-centric features, making it an excellent choice for those in need of reliable, high-speed mobile broadband. Whether for business or personal use, this module effectively addresses the growing demand for constant connectivity in an increasingly mobile world. With its robust performance, global coverage, and security features, the GOBI 4000 stands out as a premier mobile broadband solution.
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