Lenovo D186 manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 19

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

The words "Out

The system is set to a

If you are replacing an

“Selecting a

of Range" are

display mode which

old monitor, reconnect it

supported display

shown on the

is not supported by

and adjust the display

mode” on page 2-6

screen, and the

the monitor

mode to within the

 

power indicator

 

specified range for your

 

is flashing green

 

new monitor

 

 

 

If using a Windows

 

 

 

system, restart the system

 

 

 

in safe mode, then select a

 

 

 

supported display mode

 

 

 

for your computer

 

 

 

If these options do not

 

 

 

work, contact the Support

 

 

 

Center

 

 

 

 

 

The image

The video signal cable

Be sure the signal cable is

“Connecting and

quality is

is not connected with

firmly plugged into the

turning on your

unacceptable

the monitor or system

system and monitor

monitor” on page 1-3

 

completely

 

 

 

 

 

 

 

 

The color settings

Select another color

“Adjusting your

 

may be incorrect

setting from the OSD

monitor image” on

 

 

menu

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image

“Adjusting your

 

setup function was

setup

monitor image” on

 

not performed

 

 

page 2-3

 

 

 

 

The power

• The monitor’s

• Be sure the power

“Connecting and

indictator is not

power switch is

 

cord is connected

turning on your

lit and there is

not switched on

 

properly

monitor” on page 1-3

no image

• The power cord is

• Be sure the outlet has

 

 

 

 

loose or

 

power

 

 

disconnected

Power on the

 

 

 

 

 

• There is no power

 

monitor

 

 

at the outlet

Try using another

 

 

 

 

 

 

 

power cord

 

 

 

Try using another

 

 

 

 

electrical outlet

 

 

 

 

 

Screen is blank

The monitor is in

• Press any key on the

“Understanding

and power

Standby/Suspend

 

keyboard or move

power management”

indicator is

mode

 

the mouse to restore

on page 2-7

steady amber or

 

 

operation

 

flashing green

 

Check the Power

 

 

 

 

 

 

 

Options settings on

 

 

 

 

your computer

 

 

 

 

 

 

Chapter 3. 3-3

Image 19
Contents D186 Wide Flat Panel Monitor User’s Guide Contents Before installing this product, read the Safety Information Safety informationPage Product overview Types of adjustmentsUser controls Page 4D186 Wide Flat Panel Monitor User’s Guide Page Comfort and accessibility Adjusting and using your monitorArranging your work area Quick tips for healthy work habits Using the direct access controls Adjusting your monitor imageUsing the On-Screen Display OSD controls OSD functions OSD Icon on Main Controls Selecting a supported display mode Restoring State Power Indicator Screen Operation Compliance Understanding power managementPage Reference information Monitor specificationsVesa DDC DDC-CI Problem Possible cause Suggested action Reference TroubleshootingManual image setup Manually installing the monitor driver Installing the monitor driver in Windows XP Customer responsibilities Service informationService parts Telephone technical support Appendix A. Service and SupportRegistering your option Online technical supportAppendix A. A-23 Appendix A. A-33 Appendix A. A-43 Appendix B. Notices Recycling information