Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms.

Online technical support

Online technical support is available during the life of your product through the Personal Computing Support Web site at http://www.ibm.com/pc/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM product is installed in an IBM computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the IBM Support Center will be withdrawn or made available for a fee, at IBM’s discretion, 90 days after the product has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

•Product name

•Product number

•Proof of purchase

•Computer manufacturer, model, serial number (if IBM), and manual

•Exact wording of the error message (if any)

•Description of the problem

•Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Phone numbers are subject to change without notice. For the latest phone number list, go to http://www.ibm.com/pc/support and click Support Phone List.

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L171p specifications

The Lenovo L171p is a compact and versatile display designed to meet the varying needs of both home and office environments. This monitor is known for its blend of functionality, ergonomic design, and energy efficiency, making it a suitable option for users seeking a reliable screen for their computing tasks.

One of the standout features of the Lenovo L171p is its 17-inch screen size, which strikes a balance between providing ample viewing real estate while remaining compact enough for smaller workspaces. The monitor features a resolution of 1280 x 1024 pixels, delivering crisp and clear visuals that are perfect for day-to-day activities such as web browsing, document editing, and presentations.

The L171p employs a traditional LCD panel, offering consistent brightness levels and excellent color reproduction. Its 5 ms response time ensures smooth motion rendering, making it suitable for light gaming and video playback. The monitor's contrast ratio enhances the distinction between dark and light colors, contributing to an enjoyable viewing experience.

In terms of connectivity, the Lenovo L171p is equipped with multiple input options, including VGA, allowing for easy connection to various devices like desktop computers and laptops. This flexibility ensures that users can integrate the monitor into their existing setups with minimal hassle.

Ergonomics is a key consideration in the design of the L171p. The monitor stands on a sturdy base that allows for tilt adjustments, enabling users to find a comfortable viewing angle. This feature is particularly beneficial during extended use, as it helps reduce strain on the neck and eyes.

Energy efficiency is another defining characteristic of the Lenovo L171p. The monitor is Energy Star certified, which means it meets rigorous standards for energy consumption, helping users save on electricity bills and reduce their carbon footprint.

Overall, the Lenovo L171p is a practical choice for those in need of an efficient, compact monitor that delivers reliable performance. Its combination of good image quality, ergonomic features, and energy efficiency makes it an ideal companion for everyday computing tasks, whether in a home office or a professional setting.