Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem | Possible cause |
The words "Out | The system is set to a |
of Range" are | display mode which |
shown on the | is not supported by |
screen, and the | the monitor. |
power indicator |
|
is flashing green. |
|
Suggested action
If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.
If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.
If these options do not work, contact the Support Center.
Reference
“Selecting a supported display mode” on page
The image | The video signal cable |
quality is | is not connected with |
unacceptable. | the monitor or system |
| completely. |
| The color settings |
| may be incorrect. |
| The automatic image |
| setup function was |
| not performed. |
Be sure the signal cable is | “Connecting and |
firmly plugged into the | turning on your |
system and monitor. | monitor” on page |
Select another color | “Adjusting your |
setting from the OSD | monitor image” on |
menu. | page |
Perform automatic image | “Adjusting your |
setup. | monitor image” on |
| page |
The power | • The monitor’s |
indictator is not | power switch is |
lit and there is | not switched on. |
no image. | • The power cord is |
| |
| loose or |
| disconnected. |
| • There is no power |
| at the outlet. |
Screen is blank | The monitor is in |
and power | Standby/Suspend |
indicator is | mode |
steady amber or |
|
flashing green |
|
•Be sure the power cord is connected properly.
•Be sure the outlet has power.
•Power on the monitor.
•Try using another power cord.
•Try using another electrical outlet.
•Press any key on the keyboard or move the mouse to restore operation.
•Check the Power Options settings on your computer.
“Connecting and turning on your monitor” on page
“Understanding power management” on page
Chapter 3.