Lenovo L1900p, 4431HE1 manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 20

Table 3-1. Monitor specifications for type-model 4431-xx1(continued)

Humidity

Operating

10% to 80%

 

Storage

5% to 95%

 

Shipping

5% to 95%

 

 

 

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

The words Out

The system is set

v If you are replacing an

“Selecting a supported

of Rangeare

to a display

 

old monitor, reconnect

display mode” on page

shown on the

mode which is

 

2-5

 

it and adjust the

screen, and the

not supported by

 

 

 

display mode to within

 

power indicator

the monitor.

 

 

 

the specified range for

 

is flashing green.

 

 

 

 

 

 

 

your new monitor.

 

 

 

 

 

 

 

 

 

v

If using a Windows

 

 

 

 

 

system, restart the

 

 

 

 

 

system in safe mode,

 

 

 

 

 

then select a supported

 

 

 

 

 

display mode for your

 

 

 

 

 

computer.

 

 

 

 

v If these options do not

 

 

 

 

 

work, contact the

 

 

 

 

 

Customer Support

 

 

 

 

 

Center.

 

 

 

 

 

The image

The video signal

Be sure the signal cable is

“Connecting and turning

quality is

cable is not

firmly plugged into the

on your monitor” on

unnacceptable.

connected with

system and monitor.

page 1-5

 

the monitor or

 

 

 

 

system

 

 

 

 

completely.

 

 

 

 

 

 

 

 

The color

Select another color

“Adjusting your monitor

 

settings may be

setting from the OSD

image” on page 2-3

 

incorrect.

menu.

 

 

 

 

 

 

The automatic

Perform automatic image

“Adjusting your monitor

 

image setup

setup.

image” on page 2-3

 

function was not

 

 

 

 

performed.

 

 

 

 

 

 

 

 

 

The power

v

The monitor’s

v

Be sure the power cord

“Connecting and turning

indictator is not

 

power switch

 

is connected properly.

on your monitor” on

lit and there is

 

 

page 1-5

 

is not

v Be sure the outlet has

no image.

 

 

 

switched on.

 

power.

 

 

 

 

 

 

v

 

 

 

 

The power

v Power on the monitor.

 

 

 

cord is loose

v

Try using another

 

 

 

or

 

 

 

 

power cord.

 

 

 

disconnected.

 

 

 

 

v

Try using another

 

 

v

There is no

 

 

 

electrical outlet.

 

 

 

power at the

 

 

 

 

 

 

 

 

 

outlet.

 

 

 

 

 

 

 

 

 

3-2Flat Panel Monitor User ’sGuide

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Contents L1900p Flat Panel Monitor User’s Guide Product numbers 4431-HE Contents Safety information Shipping contents Getting startedTypes of adjustments Product overviewCarrying your monitor SwivelTidying Cables Height AdjustmentMonitor Pivot Through the Main Clip. Then fasten the clip Setting up your monitor Connecting and turning on your monitorUser controls Cable lock slotFlat Panel Monitor User ’sGuide Registering your option Arranging your work area Adjusting and using your monitorComfort and accessibility Accessibility information Quick tips for healthy work habitsUsing the On-Screen Display OSD controls Adjusting your monitor imageUsing the direct access controls Submenu Selecting a supported display mode OSD Icon on Main Menu Submenu DescriptionUnderstanding power management Addressability Refresh rateCaring for your monitor Detaching the monitor standMonitor specifications Reference informationTroubleshooting Problem Possible cause Suggested action ReferenceManual image setup Manually installing the monitor driver Installing the monitor driver in Windows VistaInstalling the monitor driver in Windows Service information Product numbersService parts Appendix A. Service and Support Online technical supportTelephone technical support Worldwide telephone list2Flat Panel Monitor User ’sGuide Appendix A. Service and Support A-3 4Flat Panel Monitor User ’sGuide Appendix B. Notices Trademarks