VTech XL Series user manual Trouble Shooting

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TROUBLE SHOOTING

1. When I press the ON button, nothing happens

•Make sure the power button is turned on and your unit is plugged in.

•If you are using batteries, check to see if they are aligned correctly.

2. The low battery message keeps appearing

•Back up your data to the Computer, then replace your batteries immediately.

3. The power light is on, but I cannot see anything

•Adjust the screen contrast using the contrast control dial.

4. The “Memory Full” message keeps appearing

•Delete unused files to free-up memory.

5. I cannot hear the sounds

•Go to My Setup and turn the sound on.

•Adjust the sound using the volume control dial.

6. My screen froze and it is not responding to any input

•Use the tip of a paperclip (or a similar object without a sharp tip) to gently press the Reset button.

7. My device keeps turning off

•After a period of inactivity, your device was designed to automatically turn off. You can adjust or change the auto turn-off feature by going into My Setup.

8. I forgot my Password

•You can use your special question to get your password. If you cannot remember after five tries, turn off your unit, then press Power button and Reset in the same time to erase all the information stored.

NOTE: This will reset your entire device. 9. My Sync operation failed

•Try Sync again.

•Check to make sure the connection between your unit and PC is correct.

•Make sure your Sync Cable is not frayed or damaged and is connected into the USB port.

•Make sure you have successfully installed the XL Series™ Desktop Software on your computer.

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Contents ClassMaster Notebook Dear Parent ClassMaster Notebook Contents Basic Operation Managing Your ProgramsDescription of Programs Entertainment SyncTechnical Support FCC Notice Copyright Notices Trouble ShootingFront IntroductionConnecting a Printer Connecting the MousePower Source PreparationBattery Installation Standard for Battery ToysDo not USE Rechargeable Batteries in this Using the AC Adaptor AC AdaptorStandard for Transformer Toys Resetting Your ClassMaster Notebook Backup Battery InstallationReconfiguring Your ClassMaster Notebook To replace the backup batteryUsing the Mouse Connecting the MouseCleaning the Mouse MousePlayer Guide CONTRAST/VOLUME Control ButtonSpecial Icons General ButtonsHere are some special function keys Keyboard & Cursor PADBasic Operation Here are some of the most common commands used in our unit Introduction to Common CommandsCreating a NEW Document Editing a DocumentSorting Records or Files COPYING/CUTTING and Pasting TextSearching for Records or Files Printing a Record or FileDescription of Programs Managing Your ProgramsOpen a Program Delete a ProgramHard Keys Buttons on Function Calculator Simple CalculatorButtons on Function Calculator Scientific CalculatorSet Font Style and Text Format Advanced Word ProcessorLanguage LAB Unit ConverterSet Alignment for Your Text Class Schedule Typing ChallengeGrammar Correction Reading ComprehensionGeometry EntertainmentPRE-ALGEBRA SolitaireDomino Crisis FencesBalloon Blow OUT Brixx Catch ITSoccer Reversi 3D TIC TAC TOEPegged Music Player PuzzlerTrivia BIO-TRIVIATECH-TRIVIA MY World Address BookPersonal Profile Memo PAD CalendarDiary To do ListCreativity Creation StationART Work Studio Copy into the selected area Music Composer Animation EditorMY Setup AccessoriesSystem On Board HelpFile and Upload Manager World TimeWelcome Add a New User Account in Desktop Software VTech vPortAdding New Activities into Your ClassMaster Notebook Syncing Your ClassMaster Notebook with Your ComputerDeleting Activities From Your ClassMaster Notebook To receive a record or file To send a record or fileEffective Working Position for IR Communication Trouble Shooting Technical Support Disclaimer and Limitation of LiabilityCopyright Notices FCC Notice