Care & Maintenance / Troubleshooting

CARE & MAINTENANCE

1.Keep the unit clean by wiping it with a slightly damp cloth.

2.Keep the unit out of direct sunlight and away from any direct heat source.

3.Remove the batteries when the unit is not in use for an extended period of time.

4.Do not drop the unit onto a hard surface and do not expose the unit to moisture.

TROUBLESHOOTING

If for some reason the program/activity stops working, then please follow these steps:

1.Please make sure the unit is OFF.

2.Interrupt the power supply by removing the batteries.

3.Let the unit stand for a few minutes, then replace the batteries.

4.The unit will now be ready to play again.

5.If the unit still does not work, replace with an entire set of new batteries.

If the problem persists, please call our Consumer Services Department on (01235) 546810 (in the UK) or +44 1235 546810 (outside UK) and a service representative will be happy to help you.

IMPORTANT NOTE:

Creating and developing VTech® products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department on (01235) 546810 (in the UK) or +44 1235 546810 (outside UK) with any problems and/or suggestions that you might have. A service representative will be happy to help you.