Epson XP-310 manual Where to Get Help, Click Uninstall

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5.Select the checkbox for each software program you want to uninstall.

6.Click Uninstall.

7.Follow the on-screen instructions to uninstall the software.

8.To reinstall your product software, see the Start Here sheet for instructions.

Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the – (remove) icon to remove it.

Parent topic: When to Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

•Product name

•Product serial number (located on a label on the product)

•Proof of purchase (such as a store receipt) and date of purchase

•Computer configuration

•Description of the problem

Then call:

•U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday

•Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

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Contents XP-310 Users Guide Page Contents Copying Loading PaperPlacing Originals on the Product Printing From a ComputerScanning Using Memory Cards With Your Product 127 Printing Personalized Projects 135Replacing Ink Cartridges 141 Adjusting Print Quality 158 Solving Problems 175172 Page Technical Specifications 212 221 XP-310 Users Guide Setting Up the Control Panel Control Panel Buttons and LightsParent topic Product Basics Adjusting Control Panel Position Changing LCD Screen LanguageProduct Parts Locations Product Parts Top Product Parts Inside Power Off Timer Changing the Power Off Timer Setting From the Control PanelProduct Parts Back Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting Mac OS Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using Epson Email PrintUsing the Epson iPrint Mobile App Using AirPrint Select the Google Cloud Print Services option Click RegisterParent topic Product Basics Wi-Fi Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings From the Control Panel Parent topic Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Access point modePeer-to-peer mode Enabling Wi-Fi Direct Mode Page Wi-Fi Protected Setup WPS Using WPS to Connect to a NetworkPrinting a Network Status Sheet Page Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi ConnectionChanging or Updating Network Connections Connecting to a New Wi-Fi Router Disabling Wi-Fi FeaturesRelated concepts Parent topic Changing or Updating Network Connections Loading Paper Loading Paper for DocumentsPage Loading Paper for Photos Parent topic Loading Paper Related referencesPage Loading Envelopes Page Parent topic Loading Paper Paper Loading Capacity Available Epson PapersPaper type Load up to this many sheets Paper Type Size Part number Sheet count Borderless Paper Type Compatibility Borderless Paper TypesBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type settingPlacing Originals on the Product Placing Originals on the Scanner GlassRelated topics Copying Copying Documents or PhotosSelecting Print Settings for Copies Parent topic Copying Related topicsPaper Type Settings Copying Paper type loaded Paper Type settingPaper Size Settings Copying Copying OptionsAuto Fit as the Reduce/Enlarge setting Selecting Basic Print Settings Windows Printing with WindowsRelated tasks Page Related references Selecting Advanced Print Settings Windows Page Economy Advanced Print Quality Settings WindowsFast Economy NormalBest Photo Super FinePhoto Photo RPMSelecting Print Layout Options Windows ICMPage Selecting a Printing Preset Windows Printing Your Document or Photo Windows Checking Print Status Windows Selecting Default Print Settings Windows Select Printer SettingsChanging the Language of the Printer Software Screens Select Printer Settings Changing Automatic Update Options Printing with Mac OSSelecting Basic Print Settings Mac OS Page Page Print Quality Settings Mac OS Expansion Selecting Page Setup Settings Mac OSPrint Options Mac OS GrayscaleSelecting Print Layout Options Mac OS Managing Color Mac OS Off No Color Adjustment Color Matching Settings Epson Color ControlsColor Options Settings Manual Settings Color Matching and Color Options Mac OSSelecting Printing Preferences Mac OS Printing Preferences Mac OSSkip Blank High Speed Printing Printing Your Document or Photo Mac OSPermit temporary black printing Establish bidirectional communicationChecking Print Status Mac OS Mac OS X 10.5/10.6/10.7Mac OS X Cancelling Printing Using a Product Button Starting a Scan Using the Product Control Panel Starting a ScanParent topic Scanning Page Starting a Scan Using the Epson Scan Icon Changing Default Scan Button SettingsClick Make Job Settings You see an Epson Scan window like this Starting a Scan from a Scanning Program Related tasks Selecting Epson Scan Settings Scan ModesSelecting the Scan Mode Scanning in Full Auto ModePage Page Dust Removal Scanning in Home ModeAvailable Image Adjustments Full Auto Mode Color RestorationPage Scan Resolution Guidelines Image Preview Guidelines Selecting a Scan Area Home Mode Page Page Available Image Adjustments Home Mode DescreeningBacklight Correction Auto Area Segmentation Selecting a Scan Size Home ModeText Enhancement Brightness100 Scanning in Office Mode 102 Selecting a Scan Area Office Mode 104 Available Image Adjustments Office Mode Unsharp MaskScanning in Professional Mode Color Enhance107 108 Bit Color Available Image Types Professional ModeSelecting a Scan Area Professional Mode Color Smoothing110 111 Available Image Adjustments Professional Mode Tone Correction Histogram AdjustmentAuto Exposure SaturationSelecting a Scan Size Professional Mode 115 116 Thumbnail preview Scan Resolution GuidelinesImage Preview Guidelines Normal previewSelecting Scan File Settings Jpeg *.jpg Available Scanned File Types and Optional SettingsFile Formats Bitmap *.bmp Multi-TIFF *.tifScanning with Mac OS X 10.6/10.7/10.8 Using Image Capture 121 Available Scan Settings Mac OS X Image Capture Scanning Special Projects123 124 Restoring Photo Colors as You Scan 126 Using Memory Cards With Your Product Inserting a Memory CardFile format Memory Card File SpecificationsMemory Card Types Image size 80 × 80 pixels to 9200 × 9200 pixelsPrinting from a Memory Card Removing a Memory CardNumber of files Viewing and Printing Photos Viewing and Printing Individual PhotosParent topic Viewing and Printing Photos Print Setting Options Photo Mode Print settings Available options Description Paper SizePaper Type Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your ComputerInserting a Memory Card Removing a Memory Card Printing Personalized Projects Printing Lined Paper and Graph PaperWide Rule Thin Rule Graph Paper Music Paper Printing Personalized Note Paper Printing Calendar Pages Without Rule Horizontal Rule Vertical Rule139 140 Check Cartridge Status Checking Cartridge Status on the LCD Screen142 Checking Cartridge Status with Windows 144 Checking Cartridge Status with Mac OS 146 Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity149 150 151 Replacing Ink Cartridges Using a Computer Utility 153 Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges WindowsPrinting With Expended Color Cartridges Mac OS Select On as the Permit temporary black printing setting Conserving Low Black Ink with Windows157 Print Head Maintenance Checking the Nozzles Using the Product Control PanelPrint Head Nozzle Check 159 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer UtilityPrint head is clean Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility 165 Print Head Alignment Aligning the Print Head Using the Product Control Panel 168 Aligning the Print Head Using a Computer Utility Select Print Head AlignmentCleaning the Paper Path Copying Cleaning Your Product Transporting Your Product173 Print Head Cleaning Print Head Alignment Solving Problems Checking for Software UpdatesLCD code Condition/solution Product Status MessagesRunning a Product Check 178 Resetting Control Panel Defaults Solving Setup Problems Noise After Ink InstallationSolving Network Problems Software Installation ProblemsControl Panel Setup Problems Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac OS X Printer WindowCannot Print Over a Network Cannot Scan Over a Network Product Makes Noise When It Sits for a While Solving Copying ProblemsSolving Paper Problems Product Makes Noise, But Nothing CopiesPaper Feeding Problems Paper Jam ProblemsPaper Ejection Problems Solving Problems Printing from a Computer Nothing PrintsError After Cartridge Replacement Product Icon Does Not Appear in Windows TaskbarPrinting is Slow Solving Page Layout and Content Problems Inverted ImageToo Many Copies Print Blank Pages PrintIncorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or PositionSolving Print Quality Problems Slanted PrintoutWhite or Dark Lines in Printout Blurry or Smeared PrintoutFaint Printout or Printout Has Gaps Grainy Printout Solving Scanning Problems Incorrect ColorsScanning Software Does Not Operate Correctly Cannot Start Epson ScanSolving Scanned Image Quality Problems Image Consists of a Few Dots Only Line of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear Crooked Image Colors are Patchy at the Edges Auto Exposure Brightness Histogram AdjustmentImage is Distorted or Blurry Image is Too DarkImage is Scanned Upside-Down Back of Original Image Appears in Scanned ImageRipple Patterns Appear in an Image Scanned Image Colors Do Not Match Original ColorsSolving Memory Card Problems Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory CardCannot Transfer Photos To or From a Memory Card When to Uninstall Your Product Software Uninstalling Product Software WindowsUninstalling Product Software Mac OS Windows 8 Select Epson Event Manager and click UninstallWhere to Get Help Click UninstallInternet Support Speak to a Support Representative Purchase Supplies and Accessories Technical Specifications Windows System RequirementsPrinting Specifications Scanning SpecificationsMac System Requirements Paper Specifications Printable Area Specifications Envelopes SizeSingle sheets Color Ink Cartridge SpecificationsEnvelopes Cartridge lifeCompatible types Memory Card SpecificationsTemperature Media format DCFDimension Specifications Electrical SpecificationsEnvironmental Specifications Interface SpecificationsNetwork Interface Specifications Safety and Approvals Specifications United StatesCanada Important Safety Instructions General Product Safety InstructionsParent topic Notices 222 Ink Cartridge Safety Instructions FCC Compliance Statement LCD Screen Safety InstructionsWireless Connection Safety Instructions For United States UsersSoftware Notice For Canadian UsersGNU GPL 227 228 Trademarks Copyright NoticeDefault Delay Times for Power Management for Epson Products LibTIFF Software AcknowledgmentCopyright Attribution