Error Indicators
EN R & 30
Check the lights on the control panel and the code or letter in the k Copies windows to diagnose the problem. O = On k = Flashing
Lights/Code | Cause | Action |
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O b | No paper is loaded in the sheet feeder. | Load paper in the sheet feeder. R & 14 Then press |
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| x Start E [Color] to continue or y Stop to cancel. |
| Multiple pages have been fed into the sheet feeder. | |
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k b | Paper is jammed. | Clear the jammed paper. R & 39 |
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k B | An ink cartridge is running low on ink. | You can check the ink status from your computer. Obtain a |
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| replacement ink cartridge. |
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O B | An ink cartridge is expended or not installed | If any cartridge is expended, you cannot print until you |
| correctly. | replace it. Replace the ink cartridge. R & 34 |
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k b | An unsupported memory card is inserted. | Remove the memory card. R & 18 |
k Copies |
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The memory card does not contain any valid images. |
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k b | The index sheet was not recognized because it is not | Position the index sheet correctly on the document table, |
k Copies | positioned correctly. | aligning the top of it with the right edge of the glass. Then |
| press x Start E [Color] to continue or y Stop to cancel. | |
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| The index sheet was not printed correctly. Print the index |
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| sheet, mark it, and try again. R & 20 |
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k b | The index sheet is not marked correctly. | Remove the index sheet, mark it correctly, and try again. |
k Copies |
| R & 20 |
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k b | The index sheet does not match the photos on the | Remove the memory card and insert the card used to |
k Copies | memory card. | print the index |
| the document table. Then press x Start E [Color] to | |
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| continue or y Stop to cancel. |
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k b | An unsupported device (HUB) is connected. | Remove the HUB. |
k Copies |
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k b | An unsupported device is connected. | Remove the connected device or press the y Stop. |
k Copies |
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k P, O b, O B | The waste ink pad in the printer is saturated. | Contact your dealer to replace it. |
k Copies |
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k All lights | There is a problem with the printer. | Turn the printer off and then back on. If the error does not |
k Copies |
| clear, contact your dealer. |
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