Philips AW3000 Product information, Troubleshooting, Philips, Switching Power, Supply Model

6Product information

Note

‡Product information is subject to change without prior notice.

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Rated Output Power	2 X 18 W RMS
Frequency Response	+]N+]“
	dB
Signal to Noise Ratio	> 86 dB
MP3 Link	800 mV RMS 20
	kohm

Speakers

Speaker Impedance	8 ohm
Speaker Driver	66 mm full range
Sensitivity	82 dB/m/W

Wireless

Wireless	802.11b/g
standard
Wireless	WEP (64 or 128 bit),
security	WPA/WPA2 (8-63 characters)
Frequency	0+]&+&+
range	(for /79, /37, /55, /97)
	0+]&+&+
	(for /12, /10, /05)
PBC (one	Yes
button push)

General information

AC power	Input: 100 ~
PHILIPS	240 V, 50/60
SWITCHING POWER	+]$
SUPPLY MODEL:	Output: 18 V
EFS05001800250 CE	2.5 A
Operation Power	40 W
Consumption
Power Consumption in	< 0.5 W
Standby Mode
Dimensions	358 x 137 x
- Main Unit (L x W x H)	203 mm
Weight	3.05 kg
- With Packing	2.1 kg
- Main Unit

7 Troubleshooting

Warning

‡Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/welcome).When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.

No power

‡Make sure that the AC power plug of the device is connected properly.

‡Make sure that there is power at the AC outlet.

No sound or poor sound

‡Adjust volume on the Philips AirStudio app or on AW3000 directly.

‡If you have chosen the wired connection, check whether the Ethernet cable has been connected properly and securely (see 'Option 1: Set up wired connection' on page 7).

‡Check the Wi-Fi network connection. Set up the network again if needed (see 'Option 2: Set up wireless connection' on page 8).

‡If the audio source is an external audio player, adjust volume on the audio player directly.

No response from the unit

‡Restart AW3000, and then set up the Wi- Fi network for AW3000 again (see 'Option 2: Set up wireless connection' on page 8).

‡Disconnect and reconnect the AC power plug, and then switch on the device again.

Wi-Fi network connection failed

‡Check if your Wi-Fi router is Wi-Fi

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‡If your Wi-Fi router is Wi-Fi 802.11n

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802.11b/g mode. AW3000 does not support connection to routers with 802.11n only.

‡This device does not support the WPS- PIN method.

‡Enable SSID broadcast on the Wi-Fi router.

‡Keep away from potential sources of interference which may affect Wi-Fi signal, such as microwave ovens.

‡Make sure that the SSID name of your home router consists of alphanumeric characters, with no space or special characters like %/#/* inserted.

‡If you choose to rename your AW3000 manually on the Philips AirStudio app, do not use special characters or symbols.

‡For some new types of Wi-Fi routers, a network name (SSID) may be created automatically when you use WPS for connection. Always change the default network name (SSID) to a simple one that consists of alphanumerical characters, and also change the Wi-Fi security mode to secure your network.

Occasional breaking of music streaming Do one or all of the following:

‡Move AW3000 closer to your Wi-Fi router.

‡Remove any obstacles between AW3000 and your Wi-Fi router.

‡Avoid using Wi-Fi channel which is overlapped by the nearby Wi-Fi network.

‡Check if your network speed is fast enough (in cases where multiple devices share the same router, the wireless performance may be affected).Turn off the other devices connected to your home router.

‡Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).

‡Turn off other Wi-Fi routers.

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