Philips HTS6500 user manual Troubleshooting, Problem General Solution

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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to solve a problem by following these instructions, consult your dealer or Philips for help.

Problem (General)			Solution
No power.	–	Check if the AC power cord is properly connected.
	–	Press the 2(STANDBY ON) on the front of the
		DVD system to turn on the power.
No picture.	–	Refer to your TV’s manual for correct Video In
		channel selection. Change the TV channel until you
		see the DVD screen.
	–	Press the DISC/USB button to select disc mode.
	– If this happens when you are turning on the progressive
		scan feature, wait for 15 seconds for the auto recovery
		or turn off the progressive scan as below:
		1)	Press EJECT.
		2)	Press W on the remote control.
		3)	Press MUTE on the remote control.
Completely distorted picture	–	Check the video connection.
or black/white picture.	–	Sometimes a small amount of picture distortion may
		appear. This is not a malfunction.
	–	Clean the disc.
No sound or distorted sound.	–	Adjust the volume.
	–	Check the speaker connections and settings.
	– Make sure that the audio cables are connected and
		press the SOURCE button to select the correct input
		source (for example, TV or AUX/DI) to choose the
		device that you want to hear through the DVD system.
No surround sound effect	–	Press the SURR. button to select a correct surround
from the speakers.		sound setting.
	– Make sure that the source you are playing is recorded or
		broadcast in surround sound (DTS, Dolby Digital, etc.).

The remote control does not – Select the source you want to play (for example, DISC/

function properly.USB or TUNER) before pressing the function button (X, ./ >.)

–Reduce the distance between the remote control and the system.

–Replace the batteries with new ones.

–Point the remote control directly toward the IR sensor.

–Check that the batteries are loaded correctly.

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