Philips TroubleshootingEN, SLA5500 Error Code, File permissions on music file are incorrect

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Problem

Date/time is not displayed when the SLA5500 is switched on.

The SLA5500 does not react to remote commands and hangs in the UPnP Menu structure.

Unable to browse music files.

Unable to play music file

Presets do not work anymore after a new CD is ripped or a server is reset.

TroubleshootingEN

Possible Cause

•Solution

Power unavailable.

•Check that the SLA5500 power cable is properly connected and that the power is switched on.

SLA5500 is not known to the network.

•Check that the MAC address for the SLA5500 has been entered correctly in the wireless network’s MAC Access Control. Turn off the Wireless Music Receiver and turn it on again.

Internet unavailable.

•Check that the Internet base station has an active connection to the Internet.

Wireless network incorrectly configured.

•Open the SLA5500 Wireless Music Receiver PC Utility and select the Wireless Music Link that has the problem. Click the ‘Profiles’ button and check that the active profile is correctly configured for your network. Turn on the SLA5500 and ensure that the correct profile has been selected under Network Profiles.

This can be caused by network delays when sending out UPnP requests.

•Make sure the SLA5500 is connected to the power supply and that the batteries in the remote control are fresh and inserted correctly.

Wait a few seconds and try again. If the problem persists, turn off the Wireless Music Link and turn it on again.

No music files in the Media Manager Music Library.

•Follow the instructions under ‘Installing Philips Media Manager’ to add files to the MusicLibrary.

Media Manager is not running.

•Start the Philips Media Manager server by clicking the Media Manager icon in right side of the Windows task bar on your computer.

File has been moved or deleted but link is still in Philips Media Manager library.

•The Philips Media Manager library stores a link to a music file, not the file itself. If you move or delete the music file and do not delete it or reselect it in the Philips Media Manager Library, the SLA5500 will be unable to locate the file. Open Philips Media Manager and delete and/or add the track from the correct file location.

File permissions on music file are incorrect.

•Check that you have read access to the music file on the computer where it is stored. If this is on a computer other than the UPnP server computer, check that the network connection between these two computers is active.

There are limitations regarding the presets, depending on the PC Server tool used (for example Philips Media Manager, EZ Server, Intel, Mediabolic).

•The PC server software may not be fully compatible with the UPnP specification. There is no workaround other than storing the presets again.

SLA5500 Error Code

The SLA5500 LCD screen may display the following error code in the event of a problem.

Error Code Explanation

 

List full.

The Dynamic Playlist is limited to 20 items. Replace an existing item with the new

 

item. See ‘Replacing Items on the Dynamic Playlist’ for details.

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Contents SLA5500 Country Telephone number Need help?Contact line Page ENContents Important information Safety PrecautionsQuick start guide What’s in the boxNetwork System requirementsAudio Personal Computer PCDigit buttons Wireless Music Receiver Infrared sensorFunctional overview LCD screenMute Mutes the sound 16 OKHome ConfigurationNavigating the menu LCD Menu StructureDescription Wireless Music Receiver LCD Screen IconsNavigating in the LCD screen menus Preparing Your PC Installing Philips Media ManagerKey Features Opening and closing the Media Manager window Installing the Philips Wireless Music Receiver PC UtilityAdding files to the Media Manager Click Yes MAC Address Control on the Wireless NetworkEnabling Internet Connection Sharing on Your PC Using Windows XP Service Pack Page Before You Start Installing your SLA5500Connecting the SLA5500 Make sure that your wireless network is activePrompt Option Selected ConfigurationNetwork Information needed by the Configuration Wizard IntroductionConfiguration Wizard Configuration Wizard MenuSelecting a Network Changing network settingsStarting the Configuration Wizard Entering Text in Edit ModeSelecting a Network Type Selecting Encryption SettingsSelecting Network IP Settings Completing the ConfigurationListening to Music Files Powering on the SLA5500SLA5500 must be connected to the wireless network ENOperationPlaying Music Files Music File Remote Control FunctionsFollowing remote control functions can be used in Play mode Example Display Text Explanation Saving an Item to a Preset NumberSaving Favorite Music Items Viewing Song InformationReplacing Items on the Dynamic Playlist Selecting and Playing a Preset ItemSaving Items to the Dynamic Playlist Playing Items from the Dynamic PlaylistYes or No Advanced ConfigurationConfiguration Menu Structure Enabled or DisabledSetting Explanation Viewing Network Status SettingsList of Network Status Settings Changing your display menu language Changing Settings for the Currently Active Network ProfileManaging Network Profiles Turning Profile Management Off Changing Settings for a Non-Active Network ProfileManaging Multiple Key Indexes Editing the Device Name Performing a Hard Reset to Factory SettingsStarting the Philips Wireless Music Receiver PC Utility Activating a Different Network Profile Default Profile SettingsViewing Existing Network Profiles Editing a Network Profile Uploading New Software to the SLA5500 Verifying that a Wireless Music Link is Available on NetworkFile permissions on music file are incorrect TroubleshootingENSLA5500 Error Code Error Code ExplanationTerm or Abbreviation Meaning ENGlossaryTechnical Information Common Firewall ConfigurationsExtra information 0682

SLA5500 specifications

The Philips SLA5500 is a remarkable audio device that combines cutting-edge technology with user-friendly features, making it a popular choice among music enthusiasts and casual listeners alike.

One of the standout features of the SLA5500 is its exceptional sound quality. Designed with advanced acoustic technologies, this speaker delivers clear highs, rich mid-tones, and deep bass, ensuring an immersive audio experience. The device utilizes dynamic sound processing, allowing for the calibration of audio output to suit different music genres, whether it be classical, rock, or electronic.

Connectivity is another strong suit of the SLA5500. It supports multiple wireless technologies, including Bluetooth, which allows users to stream their favorite tracks directly from smartphones, tablets, or laptops without the hassle of cords. Additionally, the device features USB and auxiliary input options, providing versatility for connecting various audio sources. This makes it easier for users to switch between devices seamlessly.

The design of the Philips SLA5500 is both modern and practical. Its sleek and compact form factor ensures it can fit into any room setup, while the premium materials used in construction not only enhance durability but also contribute to the overall aesthetic appeal. The device is available in various color options, making it a stylish addition to home decor.

Battery life is a critical aspect for portable audio devices, and the SLA5500 does not disappoint. With a robust battery that supports extended playback time, users can enjoy their music for hours without constant recharging. The built-in power-saving features further enhance its efficiency, particularly for on-the-go listening.

In addition to these features, the SLA5500 incorporates smart technology, such as voice assistant integration. This allows users to control playback, adjust volume, and manage playlists using voice commands, adding a level of convenience and enhancing the overall user experience.

Moreover, the Philips SLA5500 is optimized for easy setup with intuitive controls. The user interface is designed to be straightforward, enabling anyone to operate the device with minimal effort.

In conclusion, the Philips SLA5500 is a stellar audio device that balances high-quality sound, robust connectivity options, and user-friendly features. Whether for home use or while traveling, it stands out as a reliable choice for audio lovers seeking both performance and convenience.
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