Philips BDL4211P Troubleshooting, Connector, Is a natural defect that occurs in LCD, Technology

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User Manual BDL4211x

2.4TROUBLESHOOTING

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

Common Problems

Symptoms

Having this problem?

Check these items

 

 

 

No Video/ Power

No picture, the LCD

Check connection integrity at both ends of

LED off.

Monitor is dead.

the video cable and/or power cord.

 

 

Electric outlet verification.

 

 

Ensure AC power at the rear of the LCD

 

 

Monitor is switched on.

No Video/ Power

No picture or no

Increase brightness and contrast controls.

LED on.

brightness.

Check for bent or broken pins in video cable

 

 

connector.

Perform the LCD

Picture is fuzzy, blurry or

Auto adjust image through Menu > Image

Monitor self-test

ghosting.

Setting > Auto Adjust.

feature check.

 

Adjust Phase and Clock controls via OSD.

 

 

Eliminate video extension cables. Perform

 

 

the LCD Monitor factory reset (via Menu >

 

 

Factory Reset > All Settings).

 

 

Lower video resolution or increase font size.

Shaky/Jittery Video

Wavy picture or fine

Auto adjust image through Menu > Image

 

movement.

Setting > Auto Adjust.

 

 

Adjust Phase and Clock controls via OSD

 

 

Perform the LCD Monitor factory reset (via

 

 

Menu > Factory Reset > All Settings).

 

 

Check environmental factors.

 

 

Relocate and test in other room.

Missing Pixels

LCD screen has spots.

Cycle power on-off.

 

 

These are pixels that are permanently off and

 

 

is a natural defect that occurs in LCD

 

 

technology.

Stuck-on Pixels

LCD screen has bright

Cycle power on-off.

 

spots.

These are pixels that are permanently on and

 

 

is a natural defect that occurs in LCD

 

 

technology.

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Contents Philips Business Solutions Page Contents Installing Your LCD Monitor Connecting to PC, DVD/VCR, ETCNotational Descriptions About this ManualAbout this Guide Safety and Troubleshooting Information Safety Precautions and MaintenanceInstallation Locations General FaqsPage Screen Adjustments LCD Panel Technology What is a Liquid Crystal Display?Compatibility with Other Peripherals Page What are the advantages of TFT LCD compared with CRT? ERGONOMICS, Ecology and Safety Standards Is a natural defect that occurs in LCD TroubleshootingConnector TechnologyIs not available Geometric Screen not centeredAudio Problems Video ProblemsLow Quality DVD Remote Control ProblemsProduct Specific Problems OSD Warning Messages SELF-TEST Feature Check Stfc Regulatory Information CE Declaration of ConformityPhilips NutekCommission Federale de la Communication FCC Declaration Class B ITE Polish Center for Testing and Certification Notice MIC Notice South Korea OnlyVarning North Europe Nordic Countries InformationPlacering/Ventilation Paikka/IlmankiertoEnd-of-Life Disposal Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Earthed For customers in Canada and U.S.AInformation for UK only Information for Users in the U. S How to connect a plugOther Related Information Information for Users outside the U.SProduct Versions Product FeaturesProduct Information Type DescriptionPC Scanning Technical Specifications LCD PanelOptical Characteristics PC VideoSRGB Resolution & Preset ModesFactory preset modes Resolution Mode Freq kHz VideoPhysical Specifications Automatic Power SavingPower Management Definition Connectivity PIN Assignment Digital ConnectorPin Signal Assignment PC-VGA Sub 15 HD PC-DVIPin Assignment SUB Connector3 RS232 Connector Pin No RS-232 EIA-232-A FunctionScart Connector Product ViewsInstalling Your LCD Monitor Side View Left for ALL VersionsRear Views 2 BDL4211V Audio L Audio R Component Video Composite Video Optimizing Performance Power cable Remote control & batteries DVI-D cable Connecting to PC, DVD/VCR, ETCAccessory Pack Unpack all the partsSetting UP and Connecting Your Monitor Connect to PC2 BDL4211V Connect to DVD/VCD/VCR Page Page Page On Screen Display Controls PC ModeOn Screen Display Main Menu Sub-Menu nameThis is used to exit out of the Main menu Menu Name Icon Sub Description MenusExit Input SelectPush To buttons to toggle Light Sensor function 100 Light Sensor functionBrightness ContrastAudio Surround ON/OFF Mute ON/OFF Audio Source Only in PC Video modePower Saving ON/OFF Size Position Color SettingsFactory 100OSD Settings All Settings Load all factory default settings DefaultReset LanguageOFF Small Medium Large PictureAUDIO/VIDEO Mode Menu Name Description Sub-menus Exit from this menuColor Temp Select from Normal, Cool or Warm by and + buttons Mute Switch Mute On/ Off Menu Name Sub Description Menus Set language for OSD There are 6 languages of OSD displayLight Sensor Push FeaturesMenu Name Description Sub-menus SpecialEnter Mater code 0711 twice or the code entered ParentalControls Factory Reset Remote Control Button Function Description For Windows Getting StartedUSE the Information File .INF for Windows For Windows Me For Windows XP What is excluded? F1RST Choice Warranty Western EuropeWhat is covered? Years single swapJust a phone call away Where is service available?Make sure you keep Before requesting service To obtain warranty service or if you have questions … RememberLimited Warranty Central and Eastern Europe Three years free parts Three years free labourHungary Just a click away Just a phone call awayCzech Republic SlovakiaRussia SloveniaPoland TurkeyOne Year Free Labor One Year Free Parts Who is covered? Limited Warranty USAYour warranty does not cover To obtain warranty service in Canada Please contact Philips Customer Care Center at