User Manual BDL4211x
2.4TROUBLESHOOTING
This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.
Common Problems
Symptoms | Having this problem? | Check these items |
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No Video/ Power | No picture, the LCD | Check connection integrity at both ends of |
LED off. | Monitor is dead. | the video cable and/or power cord. |
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| Electric outlet verification. |
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| Ensure AC power at the rear of the LCD |
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| Monitor is switched on. |
No Video/ Power | No picture or no | Increase brightness and contrast controls. |
LED on. | brightness. | Check for bent or broken pins in video cable |
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| connector. |
Perform the LCD | Picture is fuzzy, blurry or | Auto adjust image through Menu > Image |
Monitor | ghosting. | Setting > Auto Adjust. |
feature check. |
| Adjust Phase and Clock controls via OSD. |
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| Eliminate video extension cables. Perform |
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| the LCD Monitor factory reset (via Menu > |
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| Factory Reset > All Settings). |
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| Lower video resolution or increase font size. |
Shaky/Jittery Video | Wavy picture or fine | Auto adjust image through Menu > Image |
| movement. | Setting > Auto Adjust. |
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| Adjust Phase and Clock controls via OSD |
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| Perform the LCD Monitor factory reset (via |
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| Menu > Factory Reset > All Settings). |
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| Check environmental factors. |
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| Relocate and test in other room. |
Missing Pixels | LCD screen has spots. | Cycle power |
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| These are pixels that are permanently off and |
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| is a natural defect that occurs in LCD |
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| technology. |
LCD screen has bright | Cycle power | |
| spots. | These are pixels that are permanently on and |
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| is a natural defect that occurs in LCD |
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| technology. |
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