Philips 300WN5 manual Troubleshooting, Common Problems

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Troubleshooting

Troubleshooting

Safety and Troubleshooting FAQs Common Problems TV and Audio Problems Video Problems Remote Control Problems Product Specific Problems OSD Warning Message

Self-Test Feature Check (STFC) Regulatory Information Other Related Information

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

Common Problems

Symptoms

Having this

problem?

 

No Video/ Power

No picture, the

LED off

LCD Monitor TV is

 

dead

No Video/ Power

No picture or no

LED on

brightness

Check these items

Check connection integrity at both ends of the video cable and/or power cord.

Electric outlet verification

Ensure AC power at the rear of the monitor TV is switched on.

Increase brightness and contrast controls.

Perform the LCD Monitor TV self-test feature check.

Check for bent or broken pins in video cable connector.

Poor Focus

Picture is fuzzy,

Auto adjust image through Menu -> Image

 

blurry or ghosting

Setting -> Auto Adjust.

 

 

Adjust Phase and Clock controls via OSD.

 

 

Eliminate video extension cables.

 

 

Perform the LCD Monitor TV factory reset (via

 

 

Menu -> Factory Reset -> All Settings).

 

 

Lower video resolution or increase font size.

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Contents Page Safety precautions and maintenance Safety and Troubleshooting InformationInstallation Locations About This Manual About This GuideNotational Descriptions Return to TOP Type Product FeaturesTechnical Specifications Product InformationHsync 31 kHz, Vsync 60 Hz N.I Hsync 48 kHz, Vsync 60 Hz N.IInput Frequency Hsync 38 kHz, Vsync 60 Hz N.IRecommended 1280 x 768 at 60Hz Resolution & Preset ModesAutomatic Power Saving Physical Specifications Pin AssignmentBlanked Amber DDC +5V Red video inputScart Connector Signal Ground SGReceived Line Signal Detector DCD Ring IndicatorPin Signal Product Description Product ViewsInstalling your LCD Monitor/TV Rear View TV version Audio/Video version Monitor version Side View Right TV version Audio/Video version Optimising Performance More about FPsetup04.exe On Screen Display Input Select ExitBRIGHTNESS/ Contrast Audio Size Position Audio Source Only in PC TV/VIDEO modeImaging Settings Color Settings OSD Settings Language OFF Small Medium Large Factory Reset PictureExit from this menu Audio/Video ModeTint Not available in component input in all models Adjustable from 0 to Horizontal Shift Adjustable from 0 toAudio Adjust audio characteristics to suit personal preferenceSurround Switch Surround Sound On/ Off Mute Switch Mute On/ OffSet language for OSD There are 6 languages of OSD display Standard Mode Full Screen Nonlinear Scaling Special FeaturesParental Controls Factory ResetTV Mode Tint Not available in component input Audio Special Features Parental Controls Enter Master code 0711 twice or the code entered in step SetupManual Store Channel Skip Channel Swap Page Remote Control OFF OSD TXT ON/OFF North America Canada USA Customer Care & WarrantyDownload and Print Installing Your LCD monitor driverPrinting instructions Installing FPadjust ProgramDownload General FAQs FAQs Frequently Asked QuestionsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology What is a Liquid Crystal Display?FAQs Frequently Asked Questions FAQs Frequently Asked Questions Ergonomics, Ecology and Safety Standards Return to TOP Common Problems TroubleshootingPositioning adjustments are not Pixel Clock and Phase adjustments are Video Problems TV and Audio ProblemsProduct Specific Problems Remote Control ProblemsOSD Warning Messages Self-Test Feature Check Stfc Return to TOP CE Declaration of Conformity Regulatory InformationPhilips 300WN5 Energy Star DeclarationCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyEN 55022 Compliance Czech Republic Only MIC Notice South Korea Only Vcci Notice Japan OnlyPolish Center for Testing and Certification Notice Varning North Europe Nordic Countries InformationBsmi Notice Taiwan Only VaroitusErgonomie Hinweis nur Deutschland End-of-Life DisposalInformation for UK only Earthed Return to TOP Other Related Information Information for Users in the U. SInformation for Users outside the U.S Philips LCD Panel Pixel Defect Policy Philips Pixel Defect PolicyTypes of Pixel Defects One dark sub pixel Two or three adjacent dark sub pixels Proximity of Pixel DefectsOr fewer Total bright or black dot defects of all typesUnpack all the parts Accessory PackDFU pack TV model Audio/Video model Monitor model Connect to DVD/VCD/VCR Connect to PCConnect to DVD/VCR /VCD through Scart for Europe only Connect to DVD/VCR /VCD through composite video Cvbs Connect to DVD/VCR /VCD through component video YPbPr Connecting to Cable TV Connecting to Your PC, TV Antenna, DVD/VCR etc Page Return to TOP For Windows Getting StartedFor Windows Me Return to TOP Your Philips F1rst Choice Warranty Just a click away Just a phone call away Or you can reach us via InformationYour International Guarantee Philips Limited Warranty F1rst Choice Contact Information Bulgaria LAN ServiceConsumer Information Centers BelarusLithuania CroatiaEstonia Hungary LatviaSlovenia RomaniaSerbia & Montenegro SlovakiaArgentina TurkeyUkraine AntillesParaguay ChileColombia MexicoCanada PeruUruguay VenezuelaChina AustraliaNEW Zealand BangladeshCustomer Relation Centre Haddows Road Madras 600 Hong KongIndia Phone 91-20-712 2048 ext Fax 91-20-712Pakistan IndonesiaKorea MalaysiaThailand PhilippinesSingapore TaiwanPhilips Middle East B.V Consumer Information Centre Box MoroccoSouth Africa Dubai