Customer care and warranty, Bright Dot Defects

8. Customer care and warranty

8.1Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others.This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects:

One lit red, green or blue sub pixel

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

241P4LRY specifications

The Philips 241P4LRY is a versatile and high-performance monitor designed to enhance productivity and provide an exceptional viewing experience. With a 24-inch display, this monitor is suitable for both professional and casual use, making it a great choice for office environments, graphic design tasks, and general multimedia consumption.

One of the standout features of the Philips 241P4LRY is its Full HD resolution of 1920x1080 pixels. This ensures crisp and clear image quality, perfect for detailed work such as photo editing or programming. The monitor utilizes an advanced IPS panel technology, which provides excellent color accuracy and wider viewing angles compared to traditional TN panels. Users can enjoy vibrant colors from nearly any viewing position, facilitating collaboration and teamwork.

The monitor also boasts a minimalist design with ultra-thin bezels, making it ideal for multi-monitor setups. The sleek, professional look fits well in modern office spaces while ensuring an immersive viewing experience. Additionally, it is VESA mount compatible, providing users with flexible mounting options to save desk space.

The Philips 241P4LRY incorporates a range of technologies aimed at improving user comfort and reducing eye strain. One notable technology is the Flicker-Free feature, which helps minimize flicker from the screen, resulting in a more comfortable viewing experience during extended use. Moreover, the LowBlue Mode reduces harmful blue light emissions, further promoting eye health.

Ergonomics is another strong point of the Philips 241P4LRY monitor. It offers height, tilt, and swivel adjustments, allowing users to customize their viewing angle for maximum comfort. This is particularly important for professionals who spend long hours in front of a computer, helping to prevent strain and fatigue.

Connectivity is also impressive, featuring multiple input options including DisplayPort, HDMI, and VGA, ensuring compatibility with a wide range of devices. The built-in USB hub enhances connectivity, allowing users to easily connect peripherals without reaching around to the back of the monitor.

Overall, the Philips 241P4LRY combines stunning visual performance with user-centric features, making it an excellent choice for anyone seeking a reliable and high-quality monitor. Whether for work or entertainment, this monitor stands out with its innovative technologies and ergonomic design.